Regional Operations Director (ROD)

DaVitaHouston, TX
Onsite

About The Position

DaVita Kidney Care is seeking an ambitious, operationally-focused and results-driven Leader. As the Regional Operations Director, you are responsible for a portfolio of ~10 hospital based acute dialysis programs, 200-220 teammates and ~7 direct reports and a P&L of $40-65M. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned markets to ensure safe, efficient, therapeutic and ethical patient care. We approach everyday operations with a sharp eye for how to stay on the cutting edge. What we want is sharp executive minds to keep us growing. Our diverse staff hails from a variety of backgrounds, all bringing their valuable perspectives and skills. Here, supporting teammates and their sense of belonging and offering all teammates the opportunity to grow and learn is a priority.

Requirements

  • Leadership for a multi-site operational business
  • Experience leading a unified team
  • Experience identifying and committed to growth in your territory
  • Bachelor's degree required
  • Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction

Nice To Haves

  • MBA preferred
  • Available for moderate travel (25%-50% overnight)
  • Philosophies that align with our core values
  • a little bit of competitive spirit never hurts

Responsibilities

  • Create a team powerhouse. You'll have approximately 7 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
  • Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
  • You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit.
  • Develop and execute strategic operating plans and goals for assigned division facilities.
  • Meet labor budget.
  • Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
  • Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
  • Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
  • Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
  • Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards

Benefits

  • Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
  • Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
  • Professional development programs
  • on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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