Regional Operations Director (ROD)

DaVita Kidney Care

6d • Onsite

About The Position

DaVita Kidney Care is seeking an ambitious, operationally-focused and results-driven Leader. As the Regional Operations Director, you are responsible for a portfolio of ~10 hospital based acute dialysis programs, 200-220 teammates and ~7 direct reports and a P&L of $40-65M. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned markets to ensure safe, efficient, therapeutic and ethical patient care.

Requirements

• Leadership for a multi-site operational business
• Experience leading a unified team
• Experience identifying and committed to growth in your territory
• Bachelor's degree required
• Available for moderate travel (25%-50% overnight)
• Philosophies that align with our core values
• Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction

Nice To Haves

• MBA preferred
• a little bit of competitive spirit never hurts

Responsibilities

• Create a team powerhouse. You'll have approximately 7 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
• Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
• You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit.
• Develop and execute strategic operating plans and goals for assigned division facilities.
• Meet labor budget.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
• Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
• Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
• Work at a place that gives back to the community.
• Work at a company that honors and rewards teammate for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
• Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.
• Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager