Regional Operations Director (ROD)
About The Position
We are seeking an inspiring and motivated Regional Operations Director to oversee approximately 7-10 dialysis centers and a team of 200+ teammates across a dual-market portfolio (Houston and West Texas). This role is based in Houston and includes oversight of both local Houston clinics and the West Texas region. As a Regional Operations Director (ROD), you will provide strategic and tactical leadership, counsel, and direction to field management to ensure safe, efficient, therapeutic, and ethical patient care. This role carries complete accountability for an estimated $30M–$50M P&L. Location: Houston, TX (Base Location Required) Geographic Scope: Houston clinics and the West Texas Market (Midland, Odessa, Lubbock, and San Angelo). Geographic Scope & Travel Requirements: This unique role requires a leader based in Houston who will manage a combined portfolio of local and remote clinics. Portfolio: Oversight of clinics in both the Houston area and the West Texas region (including Midland, Odessa, Lubbock, and San Angelo). Travel Expectation: Monthly travel to the West Texas region is expected. Typically, a solid 3 days are needed to visit all clinics within the West Texas portfolio. Future Growth: Expected to eventually support additional Central or Southeast Houston clinics.
Requirements
- Proven experience in multi-site operational leadership (healthcare experience preferred).
- Demonstrated ability to manage a large-scale P&L ($30M+).
- Strong leadership skills with experience managing 10+ direct reports and large frontline teams.
- Ability to travel monthly for multi-day site visits.
- Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.
- Bachelor's degree required
- Available for moderate travel (25%-50% overnight)
- Philosophies that align with our core values
- Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction
Nice To Haves
- MBA preferred
- a little bit of competitive spirit never hurts
Responsibilities
- Lead and inspire a team of approximately 10–12 direct reports, fostering a "powerhouse" culture dedicated to quality and compliant patient care.
- Identify and develop strategic growth opportunities, monitor division performance, and partner with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission.
- Address top growth priorities and patient census; lead successful operational conversions for acquisitions.
- Full P&L responsibility; manage labor budgets, financial revenue growth, and contract management.
- Review and analyze gaps in service excellence, policies, and procedures; identify issues and implement proactive solutions to drive key metrics and clinical outcomes.
- Maintain expert knowledge of the competitive landscape; proactively assess SWOT (strengths, weaknesses, opportunities, and threats) for the division.
- Create a team powerhouse. You'll have approximately 10-12 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
- Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
- You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit.
- Develop and execute strategic operating plans and goals for assigned division facilities.
- Meet labor budget.
- Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
- Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
- Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
- Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
- Work at a place that gives gives back to the community.
- Work at a company that honors and rewards teammate for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
- Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.
- Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
- Professional development programs
- on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
