Regional Operations Director
About The Position
IVX Health is seeking a Regional Operations Director to lead infusion-center operations across the outer Tampa market, including centers in Lakeland, Sarasota, and Bradenton. The role is responsible for strong operational and financial performance, high-performing teams, and compassionate, high-quality patient care. The team member must be able to travel up to 50% of the time to assigned centers in the market. The Regional Operations Director oversees daily operations across multiple centers, supports market P&L performance, and serves as an escalation resource for operational and clinical challenges. The role recruits, mentors, and develops center-level staff; oversees staffing, scheduling, and payroll; and fosters a collaborative, patient-centered culture focused on continuous improvement. Working with central teams and Business Development Managers, the director optimizes processes, supports new-center launches, achieves patient census goals, and builds relationships with referral sources and vendors. The role also monitors industry trends, regulatory changes, and innovations to enhance patient care and operational performance. IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. The company describes its approach as patient-centered and focused on comfort, convenience, clinical excellence, and exceptional service, and emphasizes collaboration, innovation, purpose, and professional development.
Requirements
- Bachelor’s degree in Business Management, Healthcare Administration, or a related field, or equivalent experience.
- At least 5 years of leadership experience in a healthcare setting.
- Experience managing a P&L and leading clinical and administrative teams.
- Ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
- Ability to travel up to 50% of the time to assigned centers in the market.
Nice To Haves
- Experience with multi-site management.
Responsibilities
- Oversee daily operations across multiple infusion centers to ensure a seamless and exceptional patient experience.
- Support the market's P&L and strong financial and operational performance.
- Act as an escalation resource and problem-solver for operational and clinical challenges.
- Recruit, mentor, and develop center-level staff.
- Oversee staffing, scheduling, and payroll while driving productivity and accountability.
- Foster a collaborative, patient-centered culture focused on continuous improvement.
- Partner with Finance, Marketing, Revenue Cycle, and Clinical Leadership to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers.
- Collaborate with Business Development Managers to achieve patient census goals and grow centers.
- Build and maintain relationships with key referral sources and vendor partners.
- Monitor industry trends, regulatory changes, and innovations to enhance patient care and operational performance.
Benefits
- Medical, dental, and vision coverage
- Prescription drug coverage and telemedicine services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and flexible spending options
- 401(k) retirement plan with company match
- Life, AD&D, and disability insurance
- Accident, critical illness, and hospital indemnity coverage
- Fertility and family planning support
- Tuition reimbursement and certification assistance
- Continuing education and professional development resources
- Employee Assistance Program and wellness support
- Paid time off
- Volunteer time off and charitable giving match
- Employee referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Director
