Regional Operations Director

IVX Health•Yonkers, NY
•$121,500 - $141,750•Onsite

About The Position

Join IVX Health as Healthcare Operations Leader in New York! Transform patient care across clinics in Westchester County! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Westchester market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

Requirements

  • Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
  • Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
  • Experience managing a P&L and leading clinical and administrative teams.
  • Proven ability to drive operational excellence while delivering exceptional patient experiences.
  • Strong interpersonal, communication, and organizational skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).

Responsibilities

  • Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
  • Support P&L for your market, ensuring strong financial and operational performance
  • Act as an escalation resource and problem-solver for operational and clinical challenges.
  • Recruit, mentor, and grow a team of center-level staff
  • Oversee staffing, scheduling, and payroll, driving productivity and accountability
  • Foster a collaborative, patient-centered culture focused on continuous improvement
  • Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
  • Support the launch and operational success of new infusion centers.
  • Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
  • Build and maintain strong relationships with key referral sources and vendor partners.
  • Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

Benefits

  • Commissions/bonus
  • 401(k)
  • Health benefits
  • Medical, Dental, and Vision Coverage
  • Prescription Drug Coverage and Telemedicine Services
  • Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
  • 401(k) Retirement Plan with Company Match
  • Life, AD&D, and Disability Insurance
  • Accident, Critical Illness, and Hospital Indemnity Coverage
  • Fertility and Family Planning Support
  • Tuition Reimbursement and Certification Assistance
  • Continuing Education and Professional Development Resources
  • Employee Assistance Program and Wellness Support
  • Paid Time Off
  • Volunteer Time Off and Charitable Giving Match
  • Employee Referral Bonus Program
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