Regional Director-Operations

OPC Lorain•Lorain, OH

19h•Hybrid

About The Position

OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio. At OhioGuidestone, we believe a workforce comprised of employees from diverse backgrounds and communities, and a culture of belonging makes us a better organization. Together, we continue to build a workplace that encourages, supports, and celebrates the varied voices of our employees.

Requirements

Master’s Degree in a Behavioral Health Related field; with state-approved license and experience
5+ years’ experience in a behavioral health care setting leading teams, providing supervision to Administrative and Clinical roles and maintaining budgets.
Demonstrated ability to achieve objectives in collaboration with other functional
Mission driven; strong desire to make an
Strong leadership and coaching skills, ability to obtain buy-in, and enhance workplace
Effective interpersonal skills; able to speak effectively with individuals and/or groups of
Ability to facilitate meetings, ensuring that all viewpoints, ideas and problems are
Ability to customarily and regularly exercise discretion and good professional
Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
Strong collaboration skills; works well in a highly matrixed organization, and with internal and external senior-level stakeholders.
Flexible and adaptable - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines.

Responsibilities

Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics.
Provides comprehensive oversight and leadership of all department operations, ensuring effective and efficient delivery of services and compliance with organizational, contractual, grant and regulatory requirements.
Oversees contract and grant requirements, special programs and strategic initiatives, and the integration and coordination of care across services.
Provides leadership and supports the success of the Health Center integration between primary care and behavioral health services.
In conjunction with Regional VP, develop and execute strategic operating plans and goals for assigned division/sites.
Support Regional VP in setting cultural tone; meet regularly with extended team to ensure transparency, understanding, safety, accountability and alignment
Manage financial and revenue growth, work with leadership team to ensure accuracy for reporting, forecasting and budgeting processes.
Collaborate with community partners to support region needs; serve as representative/brand ambassador for region (e.g. attend client and community engagement events as requested or required).
Collaborate with leadership team to develop and refine processes to continually improve operations and workflows; participate in quality improvement projects (using lean or kaizen techniques) as team lead or member of leadership team.
Promote clinical/service excellence to ensure staff and client/patient satisfaction by proactively addressing concerns through meaningful measures and interventions.
Ensure that each site meets all internal and external Standards of Conduct as well as all COA, EAGLE, legal and regulatory requirements.
Provide support and guidance to team members as needed to achieve monthly and annual
Collaborate with Human Resources to develop, implement, and maintain effective strategies for the recruitment and retention of a culturally diverse team; lead team members using a performance support process that includes goal setting, routine feedback, and ongoing
Create and sustain an organizational culture that fosters inclusiveness and
Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or
Demonstrate positive leadership, promote a team-based work environment and a culture of
Present the Agency in the most positive light with all internal and external

Benefits

Competitive medical benefits including a low-premium medical plan option for employee or employee + children!
Free CEU trainings
10 paid holidays (some are exchangeable)
Flexible work schedules to support work/life balance
Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
401(k) with employer match option
Employment Assistance Program (EAP)
Mileage reimbursement
Free licensure supervision
Recognition and rewards