Regional Operations Director - Texas & California

PM Pediatrics • Dallas, TX

10h • Hybrid

About The Position

We are a multi-site urgent care looking for an inspiring and motivated Regional Operations Director (ROD) to lead a portfolio of 8-12 urgent care locations with ~100 team members through 6-8 direct reports and a P&L of ~$10-30M. The ROD will develop market growth strategy, drive business and clinical outcomes, and serve as a key member of the leadership team reporting to the Senior Vice President of Clinical Operations.

Requirements

• Bachelor’s degree required
• Minimum 5+ years of healthcare management experience, including multi-site operations management.
• Strong leadership skills and ability to motivate and develop employees of diverse professional backgrounds.
• Prior P&L management experience, strong financial expertise and analytical skills are essential.
• Knowledge of marketing, communications, insurance contracting, and billing practices in healthcare.
• Proficiency in MS Excel and MS suite required.
• Travel to our other urgent care offices and on-site office presence required.

Nice To Haves

• preferred master’s degree or clinical equivalent.
• Quality/process improvement experience preferred.

Responsibilities

• Manage the region’s profitability (P&L statements, approximately $10-30M in revenue depending on region), operations, labor management, contract management, and clinical outcomes within the assigned region and offices.
• Review/analyze budget and implement cost-control measures to ensure fiscal responsibility and profitability.
• Drive operational, financial, team and clinical performance of region through KPIs including market growth, clinical productivity, staffing, attrition, quality and safety.
• Streamline processes, workflows, and procedures to maximize efficiency and productivity.
• Recruit, train and develop regional leaders into a high functioning, dynamic care team.
• Provide engaged, on-site presence to local leaders and holds them accountable for achievement of defined KPIs.
• Create collaborative culture that solves complex problems facing the region.
• Coordinate provider schedule and backup system to minimize clinical care disruptions.
• Oversee vendor and inventory management
• Ensure sites are compliant with accrediting body standards and facilities mock inspections.

Benefits

• The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior