Regional Operations Administrator - Franklin, TN
About The Position
The Regional Operations Administrator works within an assigned CHS Operating Region and reports to the Regional President. The role supports the Region and affiliated hospital leaders in market development, service-line strategies, and physician and partner alignment initiatives intended to increase volume and market share. In collaboration with corporate departments and Hospital System Leaders, the administrator develops project plans and executes them. The position is part of a leadership development program and requires future relocation to prepare for advancement within the organization. The position is based at the Franklin, Tennessee headquarters and is full-time in-office, with travel of up to 70%.
Requirements
- Bachelor’s degree in Business Administration or a related field from an accredited institution.
- Master of Healthcare Administration or MBA with a healthcare concentration.
- At least 2 years of operations experience within an acute-care hospital.
- Proven experience planning and executing healthcare growth strategies that generate volume, market stabilization or growth, and positive net revenue and EBITDA.
- Strong understanding of current healthcare trends and challenges.
- Excellent communication, collaboration, and interpersonal skills.
- Ability to multitask, meet deadlines, and accommodate schedules, travel, events, and projects as they arise.
- Excellent organizational skills.
- Ability to work in a fast-paced environment.
Nice To Haves
- CHS experience is highly preferred.
- Majority of coursework for the required master’s degree completed in a classroom setting is highly preferred.
Responsibilities
- Collaborate with the Operations and Development team, Regional President, and hospital leaders to identify and pursue strategic growth opportunities, including service-line development, network integration, joint ventures, access-point development, expansion of acute-care and outpatient services, coordinated-care networks, medical-staff development, and physician alignment.
- Coordinate with corporate subject-matter experts in strategic planning, real estate, managed care, service-line development, acquisitions, provider outreach, and physician practice services to improve planning and performance.
- Support initiatives concerning access points, real estate, physician-practice startup acceleration plans, physician recruitment needs and primary-care pipelines, certificate-of-need and regulatory matters, and competitive-position-review follow-ups.
- Work with operational and financial leaders on accurate forecasting, pro forma modeling, goal setting, and measurement metrics for key business-development initiatives.
- Analyze internal and external data to assess market opportunities, trends, and competitive dynamics, and identify and implement short- and long-term strategies responsive to market needs.
- Support target tools for budgeting gross revenue, surgeries, and admissions.
- Troubleshoot obstacles to successful deployment of business-development initiatives, keep key projects on track, meet deadlines, and ensure completion.
- Monitor and measure strategic initiatives, including volume, market share, quality and clinical outcomes, costs, and other operational and financial performance metrics.
- Attend Market and Regional CEO meetings to present data-driven results and strategies.
- Support surgery analysis, dashboards and accountability data, data tracking, the network-integrity tool, and CEO call agendas.
- Collaborate with Regional Leadership members to prepare site-visit agendas and data for key facility presentations to the Region.
- Assist as needed with site-visit decision points, summary notes, and action items.
- Establish an appropriate cadence with Regional Leadership for tactical calls to follow up on site visits and opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
