Regional Operations Administrator - Franklin, TN

Community Health Systems•Franklin, TN

1d•Onsite

About The Position

The Regional Operations Administrator works within an assigned Community Health Systems (CHS) Operating Region and reports to the Regional President. The role supports the Region and affiliated hospital leaders with market development, service-line strategies, and physician and partner alignment initiatives intended to grow volume and improve market share. The administrator collaborates with corporate departments and Hospital System Leaders to develop and execute project plans. The position is part of a leadership development program and requires future relocation to prepare for advancement within the organization. It is based at the Franklin, Tennessee headquarters, is full-time in-office, and involves travel of up to 70%.

Requirements

Bachelor’s degree in Business Administration or a related field from an accredited institution.
Master of Healthcare Administration or MBA with a healthcare concentration.
At least 2 years of operations experience in an acute-care hospital.
Proven experience planning and executing healthcare growth strategies that generate volume, market stabilization or growth, and positive net revenue and EBITDA.
Strong understanding of current healthcare trends and challenges.
Excellent communication, collaboration, and interpersonal skills.
Ability to multitask, meet deadlines, and accommodate schedules, travel, events, and projects as they arise.
Excellent organizational skills.
Ability to work in a fast-paced environment.

Nice To Haves

CHS experience is highly preferred.
A majority of coursework completed in a classroom setting is highly preferred.

Responsibilities

Collaborate with Operations and Development teams, the Regional President, and hospital leaders to identify and pursue strategic growth opportunities, including service-line development, network integration, joint ventures, access-point development, expansion of acute and outpatient services, coordinated-care networks, medical-staff development, and physician alignment.
Coordinate with corporate subject-matter experts in strategic planning, real estate, managed care, service-line development, acquisitions, provider outreach, and physician practice services to improve planning and performance.
Support initiatives involving access points, real estate, physician-practice start-up acceleration, physician recruitment and primary-care pipelines, certificate-of-need and regulatory matters, and competitive-position review follow-ups.
Work with operational and financial leaders on forecasting, pro forma modeling, goal setting, and measurement metrics for business-development initiatives.
Analyze internal and external data, market opportunities, trends, and competitive dynamics to identify and implement short- and long-term strategies responsive to market needs.
Support the use of target tools to budget gross revenue, surgeries, and admissions.
Troubleshoot barriers to deploying business-development initiatives, keep key projects on track, meet deadlines, and ensure completion.
Monitor and measure strategic initiatives using volume, market share, quality and clinical outcomes, cost, and other operational and financial performance metrics.
Attend Market and Regional CEO meetings to present data-driven results and strategies.
Support surgery analysis, dashboards and decision-point/accountability data, data tracking, the network-integrity tool, and CEO call agendas.
Collaborate with Regional Leadership members to prepare site-visit agendas and data for facility presentations to the Region.
Assist with site-visit decision points, summary notes, and action items as needed.
Establish an appropriate cadence with Regional Leadership for tactical calls to follow up on site visits and opportunities.