Regional Office Services Associate

IST Management Services•Miami, FL
•Onsite

About The Position

IST Management Services is seeking a motivated, dependable Regional Office Services Associate to support multiple client locations throughout South Florida. The role provides office services and administrative support in professional office environments, including mail handling, copying, printing, scanning, and related tasks. The associate must be flexible and adaptable to different client environments while maintaining professionalism, confidentiality, and excellent customer service. Training and cross-training are provided, with opportunities to develop and grow within the company. This is a full-time, Monday–Friday position. Work hours depend on the assigned site and include shifts of 8:00 AM–5:00 PM or 9:00 AM–6:00 PM. There are no night or weekend shifts, and the associate works at no more than one location per day. Coverage includes IST client sites throughout South Florida, so travel between assigned locations is required. Hourly compensation is $20.00.

Requirements

  • High school diploma or equivalent (GED).
  • Legally authorized to work in the United States.
  • Willingness to complete any required pre-employment drug screening.
  • Excellent verbal and written communication skills and a professional appearance and demeanor.
  • Proficiency in basic computer applications, including Microsoft Windows, keyboarding, and general office software.
  • Strong organizational skills, attention to detail, and ability to multitask effectively in a fast-paced environment.
  • Ability to work independently and collaboratively as part of a team.
  • Reliability, punctuality, and ability to meet company attendance expectations.
  • Valid driver's license and reliable transportation for travel between assigned client locations throughout South Florida.
  • Flexibility to work at different client sites and adapt to varying schedules, procedures, and operational needs.
  • Willingness to receive training and cross-train in multiple office services functions.
  • Ability to lift and move packages, supplies, and office materials weighing up to 55 lbs.
  • Strong work ethic, positive attitude, and commitment to exceptional customer service.
  • Ability to maintain confidentiality and handle sensitive information professionally and discreetly.

Nice To Haves

  • Previous experience in office services, mailroom operations, or administrative support.
  • Prior customer service, retail, or hospitality experience.

Responsibilities

  • Perform copying, printing, scanning, and faxing according to established procedures and client requirements.
  • Receive, sort, process, and distribute incoming and outgoing mail.
  • Scan, log, tag, and place incoming packages in designated delivery or storage areas.
  • Handle confidential, urgent, and time-sensitive documents and packages accurately and discreetly.
  • Prepare, organize, and set up conference rooms for meetings and special events.
  • Sort, organize, file, and maintain physical and electronic documents.
  • Maintain accurate logs, records, and reporting documentation related to daily office operations.
  • Provide professional and courteous service to client employees, visitors, and other stakeholders.
  • Follow company and client policies, procedures, and confidentiality requirements.
  • Travel between assigned client locations throughout South Florida to provide operational support and staffing coverage.
  • Adapt to different office environments, client expectations, procedures, schedules, and operational needs while maintaining consistent service standards.
  • Perform additional administrative and office support duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability (STD)
  • Long-term disability (LTD)
  • Life insurance
  • 401(k)
  • Paid time off
  • Pet insurance
  • Bonus incentives
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