Office Services Associate
About The Position
Offit Kurman is seeking an Office Services Associate for its Century City, California office. The role supports daily office operations across facilities, mail and shipping, records, reprographics, reception, hospitality, supplies, and basic technology support. The associate provides responsive on-site service to employees, clients, visitors, vendors, and building personnel while helping maintain an organized, secure, and service-focused workplace. The position coordinates office services and facilities, assists with technology and equipment, provides reception and hospitality support, processes mail and shipping, and maintains records in accordance with Firm requirements. Compensation is commensurate with experience.
Requirements
- Client-first, service-oriented approach and professional judgment.
- Clear and professional verbal and written communication skills.
- Ability to manage priorities in a fast-paced environment and adapt to changing needs.
- Accuracy, attention to detail, discretion, accountability, and follow-through.
- Ability to troubleshoot routine issues and escalate specialized matters.
- Ability to set up computer hardware and troubleshoot basic issues with Windows systems, printers, docking stations, and common office technology.
- High school diploma or equivalent required.
- Proficiency with Microsoft Office applications and standard office equipment.
- Experience with mail, shipping, copying, scanning, conference rooms, workplace services, and basic audiovisual support.
- Ability to maintain Firm and client confidentiality and security.
Nice To Haves
- College coursework or degree preferred.
- Law firm, professional services, or client-focused office experience preferred.
Responsibilities
- Serve as a primary contact for office service requests involving employees, clients, visitors, vendors, and service providers.
- Coordinate daily office services priorities and escalate service issues, risks, and follow-up needs.
- Manage inventory, ordering, and centralized storage for office, pantry, copy room, and hospitality supplies.
- Set up and break down conference rooms and refresh supplies and beverages.
- Produce copies, print files, and assist with binding services as requested.
- Coordinate maintenance requests with building management and vendors.
- Support office moves, furniture needs, workstation setup, signage, badges, and nameplates.
- Provide first-level copier support, stock supplies, post outage signage, and coordinate service calls.
- Set up, test, operate, and troubleshoot audiovisual equipment for meetings and events.
- Coordinate with the Help Desk on office-specific hardware and connectivity issues.
- Set up desktop hardware and peripherals for new users and tear down departing-user workstations.
- Provide basic on-site desktop support and remote-hands assistance for IT escalations.
- Greet visitors and answer calls promptly, politely, and professionally.
- Provide reception coverage and related administrative support as assigned.
- Protect Firm and client confidentiality and complete required training.
- Keep pantry and kitchen areas clean, stocked, organized, and presentation-ready.
- Support catering, conference room setup, meeting hospitality, and food and beverage service.
- Process incoming and outgoing mail, packages, freight, courier deliveries, and carrier pickups.
- Receive, sort, scan, track, and distribute mail and accountable packages.
- Assist with packing, shipment tracking, delivery issues, messenger services, and local deliveries.
- Maintain records in accordance with Firm retention requirements.
- Assist with file creation, check-in/check-out, box submissions, retrievals, imaging, lateral intake, departing attorney files, and approved destruction.
- Maintain clean and orderly records rooms and coordinate the servicing of secure shred bins.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
