Office Services Associate

Opensity Solutions•Redwood City, CA

8d•Onsite

About The Position

The Office Services Associate supports smooth office operations by providing back-office support, hospitality, mail handling, and reprographics services. Reporting to the Lead Office Services Associate or the Client Relations Manager, the role helps maintain a professional, efficient, and welcoming office environment in Redwood City, California. The position includes welcoming visitors, preparing meeting spaces, coordinating food and beverage services, inspecting office and pantry areas, maintaining visiting offices and temporary workspaces, and responding to operational service requests. The associate uses room-reservation systems, scheduling tools, and office software, adapts to changing priorities, and may support occasional after-hours events. The stated compensation range is $27.00–$30.00 per hour, with possible eligibility for an annual bonus. Eligible employees receive medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off.

Requirements

Strong hospitality and customer-service skills with a concierge-level service mindset.
Excellent verbal and written communication skills and the ability to interact professionally with guests, clients, and colleagues.
Strong organizational and multitasking abilities in a fast-paced environment.
High attention to detail and commitment to professional presentation standards.
Ability to work independently and collaborate effectively with a team.
Flexibility and adaptability in managing evolving operational priorities.
Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
Ability to maintain professionalism under pressure while delivering high-quality service.
Strong problem-solving skills and ability to respond proactively to guest and operational needs.
Ability to lift or move 40 pounds or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 pounds.
Ability to walk, bend, kneel, stand, or sit for extended periods.

Responsibilities

Greet visitors, respond promptly to requests, and maintain a professional and welcoming environment.
Prepare and set up meeting rooms according to event specifications, including arranging furniture, setting up audiovisual equipment, and supporting catering.
Coordinate and provide food and beverage services for meetings and catered events.
Inspect conference rooms, office spaces, pantry areas, and kitchens to ensure cleanliness, organization, and adequate supplies.
Maintain visiting offices and temporary workspaces so they are clean, organized, and ready for daily use.
Support operational service requests, including supply deliveries, event support, equipment setup, and other hospitality-related tasks.
Use room-reservation systems, scheduling tools, and office software to manage hospitality operations.
Support occasional after-hours events, including setup, coordination, service, and breakdown.
Maintain professionalism, presentation, and customer-service standards in interactions with guests and employees.
Adapt to changing priorities and manage multiple responsibilities in a fast-paced environment.