Office Services Associate

K2 Services•New York, NY

1d•$20 - $23

About The Position

The Office Services Associate at Opensity Solutions delivers integrated workplace services, including mail, copy, reception, hospitality, and general facilities support, to ensure smooth daily operations across client environments. The role provides front-line workplace services and helps maintain a clean, organized, and professional office experience for employees and visitors. This position is classified as non-exempt. The role handles mail and packages; provides copy, print, and scanning services; answers and routes telephone calls; welcomes and assists visitors; and maintains conference rooms, kitchens, and common areas. It also supports floor operations, pantry inventory, basic facilities tasks, and coordination with internal teams and client contacts about facility and equipment needs. The compensation range is $20.00 to $23.00 USD per hour, with possible eligibility for an annual bonus. Eligible employees receive access to a comprehensive benefits package.

Requirements

High school diploma or equivalent required.
At least one year of experience in workplace services, facilities support, hospitality, reception, mail services, or related roles is preferred.
Strong customer service mindset and focus on high-quality workplace support.
Ability to multitask and manage competing priorities in a fast-paced environment.
Strong attention to detail and commitment to accurate service delivery.
Basic understanding of office operations, mail handling, and workplace services.
Strong verbal communication and interpersonal skills.
Ability to work independently and as part of a team.
Professional demeanor and positive, service-oriented attitude.
Familiarity with office equipment such as printers, copiers, and mail systems.
Strong organizational skills and ability to follow written and verbal instructions.
Commitment to confidentiality and professionalism in client environments.
Ability to lift or move 40 lbs. or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand, or sit for an extended period of time.

Nice To Haves

At least one year of experience in workplace services, facilities support, hospitality, reception, mail services, or related roles.
Basic proficiency with printers, copiers, and scanners.
Familiarity with workplace service systems or ticketing platforms.

Responsibilities

Sort, meter, distribute, and track incoming and outgoing mail and accountable packages according to established schedules and procedures.
Produce copy, print, and scan services accurately based on written instructions and client requests.
Answer incoming telephone calls, route calls to appropriate personnel, and provide professional customer service support.
Greet, assist, and announce visitors professionally while ensuring proper check-in procedures.
Coordinate and maintain conference rooms, kitchens, and common areas so they are clean, stocked, and ready for use.
Inspect and refresh meeting spaces, clean surfaces, and reset rooms after use.
Manage kitchen and pantry inventory, including stocking supplies and ordering replenishments as needed.
Support floor operations by stocking copy rooms, distributing paper and supplies, and performing basic maintenance tasks.
Assist with general facilities support, including hanging items, small office moves, and workspace reconfigurations.
Coordinate with internal teams and client contacts regarding facility- or equipment-related issues and service needs.
Maintain workplace service areas in alignment with cleanliness, safety, and service standards.
Proactively identify operational needs and support continuous improvement of workplace services.