Regional New Openings Manager, The Americas

Aman•Miami, FL

About The Position

The Regional New Openings Manager, The Americas, supports and coordinates hotel pre-opening projects across the region. The role monitors key pre-opening milestones, maintains project documentation and correspondence, tracks critical-path progress, and communicates updates to stakeholders. It helps develop staffing guides and pre-opening and OS&E budgets in line with Aman Group standards, while coordinating with corporate and regional operations colleagues, General Managers, and third parties. The position works with the New Openings team to develop projects, assign and delegate critical-path tasks, and train corporate and property colleagues to use the project management system. It also identifies improvement opportunities, provides on-property support during the opening countdown, and travels to new openings as required.

Requirements

Strong communication and organizational skills.
Willingness and ability to adapt sensitively to local cultures.
Strong administrative skills and experience with common Microsoft Office applications.
At least four years of relevant senior hotel management operational experience as a Director of Rooms, Food & Beverage, Operations, or Hotel Manager in a comparable service model and luxury level.
Ability to collaborate across multiple organizational levels and geographical locations and to motivate and inspire colleagues.
Ability to set and manage priorities and optimize time, including understanding project scope, complexity, effort, risk, resource needs, and timelines.
Ability to coordinate work under pressure with multiple stakeholders across regions while maintaining attention to detail.
Ability to work simultaneously on multiple projects or pre-opening phases at different stages.
Strong team-player skills while maintaining an independent perspective.
Flexibility with schedule and ability to travel as needed.
Positive attitude and eagerness to learn.

Nice To Haves

Experience with project management technologies.
Experience in hotel openings.
Multilingual.

Responsibilities

Monitor and support coordination of all steps within pre-opening key milestones, including logistical tasks, project documentation, and data entry.
Understand legal documents related to project development, including Hotel Management Agreements and Technical Services Agreements.
Track critical-path milestones, including pre-opening budgets, manning, and procurement; raise awareness of potential time constraints under the relevant Hotel Management Agreements; consolidate progress and report regularly to the New Openings team.
Develop manning guides based on forecast occupancy, property scope, and profitability targets.
Assist with developing pre-opening and operating supplies and equipment (OS&E) budgets for new properties according to Aman Group standards.
Maintain and execute pre-opening administration and correspondence, following up where needed.
Communicate progress clearly to internal stakeholders and keep them informed about pre-opening operations.
Work with the New Openings team and regional operating colleagues to develop new projects.
Delegate tasks and liaise with corporate and regional operations colleagues, General Managers, and third parties on pre-opening tasks.
Work toward agreed objectives with the Aman New Openings team and use technology to communicate and influence effectively and in a timely manner.
Assign tasks to relevant key people in the critical-path tool after a project handover from the Technical Services team.
Train corporate and property colleagues to use the project management system.
Identify opportunities and drive continuous-improvement initiatives.
Provide on-property support during the opening countdown.
Travel to new openings when required.
Perform other duties as assigned.