Regional Medical Assistant Float (Bilingual Spanish Preferred)

VIPcare•Fort Pierce, FL

23h•$18 - $25•Onsite

About The Position

The Regional Medical Assistant (MA) Float provides clinical and administrative support across multiple clinic locations, helping deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the MA prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front-office operations. This safety-sensitive role involves direct patient care and medication administration, requiring accuracy, professionalism, and attention to detail. The MA supports Medicare Advantage patients in a value-based care model focused on preventive care and travels throughout the assigned region to provide physician support and maintain a positive patient experience. The position includes patient intake and preparation, vital-sign measurement, assistance with examinations and procedures, medication and treatment administration as authorized, phlebotomy, laboratory and diagnostic testing, clinical documentation, patient outreach, care coordination, and front-office duties. The MA also supports Annual Wellness Visits, transitional care outreach, preventive care, inventory management, and onboarding and training across assigned clinics. Regional travel is expected approximately 85% of the time. This role reports to the Office Manager. It follows a Monday–Friday schedule with no weekends or on-call duty. The posted pay range is USD $18.00–$25.00 per year, with a competitive hourly rate and performance bonuses; compensation depends on experience, skills, and qualifications.

Requirements

High school diploma or equivalent.
Current CPR/BLS certification, or ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical-thinking and problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently, manage multiple priorities, and function in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural sensitivity and appreciation for the needs of Medicare and other patient populations served by VIPcare.
Reliable personal transportation and willingness to travel within the assigned region approximately 85% of the time.
Ability to perform clinical physical activities, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and extended sitting or standing as operational needs require.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Visual acuity and hearing, with or without reasonable accommodation, sufficient to safely perform essential job functions.
Ability to operate standard office equipment, computers, telephones, and clinical devices.

Nice To Haves

Completion of an accredited Medical Assistant program; CMA, RMA, NCMA, CCMA, or equivalent certification.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Bilingual Spanish.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for provider examinations by collecting and documenting relevant histories, medications, allergies, preventive care information, and other clinical information in the EMR.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms for provider visits and assist providers with examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare laboratory specimens, and perform CLIA-waived laboratory testing according to established procedures.
Conduct in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, spirometry, PT/INR testing, and glucose testing.
Complete laboratory quality controls and maintain testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection-prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies, and telephone encounters in the EMR.
Complete patient communications, including appointment and medication reminders, transitional care outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive-screening scheduling, care coordination, and documentation of completed services.
Maintain patient medical records in accordance with organizational policies and HIPAA requirements.
Perform front-office duties, including answering calls, greeting patients, scheduling, registration, check-in/check-out, referral processing, prescription refill coordination, and routing inquiries.
Monitor and maintain clinical and office supply inventories and assist with ordering as needed.
Support onboarding and training of new team members across assigned clinic locations.
Collaborate with providers, clinical staff, and front-office personnel to support efficient clinic operations.
Travel within the assigned region, expected approximately 85% of the time, to provide clinical support across multiple clinics.
Adapt to different clinic workflows, teams, and operational needs while maintaining consistent patient-care standards.
Perform other duties as assigned.