Medical Assistant (Spanish Preferred)

CVS Health•Elgin, IL
•$19 - $39

About The Position

Oak Street Health Medical Assistants gather medical information to help providers make healthcare decisions using accurate patient information. They are important members of Care Teams and collaborate with teammates to support a positive patient experience and clinical results. The role involves assisting with patient health assessments through screenings and routine diagnostic testing during appointments. Medical Assistants report to the Practice Manager or Center Operations Specialist and are expected to build relationships with Oak Street Health members while bringing flexibility, energy, attention to detail, and problem-solving skills to their work.

Requirements

  • State or national certification, as required by state, or graduation from an accredited medical assistant course.
  • At least 1 year of experience as a medical assistant.
  • CPR or BLS certification.
  • Electronic medical record experience.
  • Ability to quickly navigate and use multiple computer programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center's demographics.
  • U.S. work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and customer service orientation.

Nice To Haves

  • Minimum of three years in a Medical Assistant role.
  • Successful mastery of the workflow in a previous Medical Assistant position.
  • Interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
  • Two or more years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.
  • Spanish proficiency is preferred, as indicated by the job title.

Responsibilities

  • Ensure efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephone support, including lab results and faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C, spirometry, EKGs, and blood draws for lab testing.
  • Import required documents into the electronic medical record through scanning or PDF upload.
  • Participate in care team meetings about patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request medical records from external providers as required by the provider.
  • Conduct routine quality control checks as required, including infection control measures and checks for equipment and expired medications or supplies, and/or help maintain the center lab.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs.
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility.
  • Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.
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