About The Position

The Medical Assistant at Oak Street Health gathers medical information to help providers make informed healthcare decisions and supports the Care Team in delivering a strong patient experience and clinical results. The role assists with patient assessments through screenings and routine diagnostic testing, builds relationships with patients, and requires flexibility, energy, attention to detail, and problem-solving skills. Medical Assistants report to the Practice Manager or Center Operations Specialist. The position is full-time, with 40 anticipated weekly hours. The stated pay range is $18.50–$38.82 per hour. The role may be eligible for a CVS Health bonus, commission, or short-term incentive program. The position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

  • State or national certification, as required by the state, or graduation from an accredited medical assistant course.
  • At least 1 year of experience as a medical assistant.
  • CPR or BLS certification.
  • Electronic Medical Record experience.
  • Computer skills and ability to quickly navigate multiple programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center’s demographics.
  • US work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and customer service orientation.

Nice To Haves

  • Minimum of three years in a Medical Assistant role.
  • Successful mastery of the workflow in a previous Medical Assistant position.
  • Interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
  • Two or more years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.
  • Spanish language proficiency is preferred, as indicated by the job title.

Responsibilities

  • Ensure efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephonic support, such as communicating lab results and faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C, spirometry, EKGs, and blood draws for lab testing.
  • Import required documents into the electronic medical record by scanning or PDF upload.
  • Participate in care team meetings to discuss patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request medical records from external providers as required by the provider.
  • Conduct routine quality-control checks as required, including infection-control measures and checks for equipment, expired medication, and supplies; assist in maintaining the center lab.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Potential CVS Health bonus, commission, or short-term incentive program
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