Regional Manager- Wisconsin

MMT Ambulance • Menomonee Falls, WI

5d

About The Position

Drive regional excellence. Shape the future of EMS. MMT Ambulance is growing and seeking a strategic Regional Manager to oversee EMS operations across multiple markets, focusing on inter-facility transport. This high-impact leadership role is ideal for a results-driven professional who thrives in a fast-paced environment and is passionate about improving patient outcomes, while inspiring and leading teams. As a Regional Manager, you will: Provide strategic oversight of EMS operations across multiple regions, ensuring alignment with organizational goals and regulatory standards. Lead, mentor and develop Operations Managers and field leaders to create a culture of accountability and continuous improvement. Drive growth by capturing more business from existing customers, identifying new business opportunities, expanding service lines and cultivating relationships with healthcare systems, facilities and referral sources. Analyze regional performance metrics and implement data-driven strategies to enhance service delivery, efficiency and patient care. Collaborate with healthcare systems, regulatory agencies and internal stakeholders to strengthen partnerships and ensure compliance. Connect with customers and deliver regular partnership reviews to track KPIs, identify opportunities for improvement and gather customer feedback. Drive workforce planning, talent development and succession strategies across the region. Manage budgets, resource allocation and operational risk to ensure financial sustainability and service excellence. Champion quality assurance initiatives and lead regional response to audits, inspections and incident reviews.

Requirements

• 7+ years of progressive EMS leadership experience, including multi-site or regional oversight.
• Strong strategic thinking, communication and stakeholder engagement skills.
• Deep understanding of EMS protocols, compliance standards and healthcare partnerships.
• Certified EMT or Paramedic license (state-specific); NREMT certification required.
• Valid driver’s license with a clean driving record.

Responsibilities

• Provide strategic oversight of EMS operations across multiple regions, ensuring alignment with organizational goals and regulatory standards.
• Lead, mentor and develop Operations Managers and field leaders to create a culture of accountability and continuous improvement.
• Drive growth by capturing more business from existing customers, identifying new business opportunities, expanding service lines and cultivating relationships with healthcare systems, facilities and referral sources.
• Analyze regional performance metrics and implement data-driven strategies to enhance service delivery, efficiency and patient care.
• Collaborate with healthcare systems, regulatory agencies and internal stakeholders to strengthen partnerships and ensure compliance.
• Connect with customers and deliver regular partnership reviews to track KPIs, identify opportunities for improvement and gather customer feedback.
• Drive workforce planning, talent development and succession strategies across the region.
• Manage budgets, resource allocation and operational risk to ensure financial sustainability and service excellence.
• Champion quality assurance initiatives and lead regional response to audits, inspections and incident reviews.

Benefits

• Competitive compensation and management incentive plan.
• Great benefits and free continuing education.
• A mission-driven culture where your leadership makes a difference.
• Work in a collaborative, supportive environment with opportunities for growth.
• Help shape the future of inter-facility EMS operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed