Regional Manager

FCX Performance•Bristol, PA

About The Position

The Regional Manager plans, controls, and directs regional sales and customer service programs, personnel, and activities. The role participates in the Company's Total Quality Management process through continuous improvement aimed at reducing costs, improving cycle time, increasing sales and gross profit, and enhancing customer satisfaction. The manager follows policies and procedures defined in the quality manual and continues professional development through reading, schools, seminars, and on-the-job training. The position oversees regional sales performance, customer relationships, budgets, inventory, receivables, expenses, and profit and loss. It works with sales personnel and teams in purchasing, distribution, and accounting to support effective operations, meet commitments, and achieve company goals. The manager hires, trains, develops, and evaluates associates, maintains business records, and prepares reports and presentations as needed.

Responsibilities

  • Plan, control, and direct regional programs and activities related to sales and customer service.
  • Maintain field, industrial, and competitive contacts to monitor developments in markets, products, prices, promotions, and related areas; evaluate their application and recommend policies and programs.
  • Establish areas of responsibility for sales management, anticipate or investigate problems, and take corrective action.
  • Provide sales personnel with time and territory management training.
  • Supervise and assist the sales force in developing knowledge of markets and product lines and in maintaining strong customer relations.
  • Assist with important accounts, make joint calls to key accounts, and close significant sales.
  • Consult with sales staff on improving sales coverage by area and account.
  • Monitor regional pricing, purchasing, and contract adherence.
  • Manage regional inventory, receivables, expenses, inventory matching and accuracy, budget, profit and loss, and sales.
  • Analyze regional results and implement changes as needed.
  • Prepare management reports and presentations as required.
  • Coordinate with purchasing, distribution, and accounting on shared matters and responsibilities; review schedules, deliveries, commitments, order status, and inventory levels.
  • Visit service centers to review sales, inventory, and stocking objectives; communicate company goals and results; and train associates in company philosophy.
  • Assist sales management in evaluating associate performance and recommend pay increases.
  • Maintain accurate, complete, and timely business transaction records and adhere to company policies and procedures.
  • Prepare and monitor the annual operating budget.
  • Participate in formulating and implementing goals and objectives.
  • Access assets within the area of responsibility only with general or specific authorization.
  • Hire, train, and develop associates according to company standards and policies.
  • Conduct regular associate performance reviews, establish individual goals, and ensure completion of relevant training.
  • Communicate job duties and requirements to associates, including Core Values and the Code of Business Ethics.
  • Write and deliver presentations, prepare reports, and perform other duties as assigned or directed.
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