Service Manager - Cincinnati, Ohio

Interstates•Cincinnati, OH

1d•Hybrid

About The Position

Interstates is hiring a Regional Manager to lead, grow, and make an impact across a regional team and its projects. The role oversees regional operations, management, and growth, ensuring business activities run smoothly and company goals are achieved. The position spans office and construction-site environments, with frequent travel within the region and occasional travel for company meetings. Some remote work may be possible depending on the assignment and business needs.

Requirements

Construction and leadership experience required.
Proficiency with project management tools such as Microsoft Project, Primavera, or similar industry-specific software.
Ability to travel frequently within the region, typically within a 200-mile radius of the established office location, and occasionally for company meetings.
Flexibility to work in office and construction-site environments and adhere to strict safety protocols.

Nice To Haves

Bachelor’s degree in Electrical Engineering, Construction Management, or a related business field; the degree is preferred but not required.
Alternatively, related education such as an associate degree in a skilled trade combined with in-depth experience in electrical construction, automation, or industrial engineering.
Experience managing projects in food processing, energy facilities, water/wastewater plants, or similar industrial environments.

Responsibilities

Manage day-to-day regional office activities.
Foster and maintain a strong safety-first culture in office and site environments, ensuring adherence to safety policies and procedures.
Drive operational excellence and ensure adherence to company policies and procedures in each office.
Develop and mentor regional staff; conduct performance evaluations, provide feedback, and guide employee development.
Collaborate on business development and execute regional sales strategies.
Monitor market trends and competitors and adjust strategies as necessary.
Manage and track regional budgets and expenditures; monitor financial performance and implement cost-control measures.
Oversee regional project delivery to ensure high-quality work within scope and budget.
Coordinate with cross-functional teams to define project scopes, timelines, and resource allocations for efficient execution.
Build client relationships to support regional growth and enhance the company portfolio for future opportunities.
Analyze performance data to identify opportunities for improvement or growth.
Oversee recruitment needs and staffing levels to meet regional operational needs.

Benefits

401(k) retirement plan with company match.
Comprehensive health, dental, and vision insurance, as well as short- and long-term disability insurance, group life insurance, and other benefits.
Company vehicle allowance to support employee travel requirements.
Cell allowance per company policy.
Company discount perk program.
Paid time off and holiday pay.
Flexible schedule to support work-life balance.
End-of-fiscal-year bonus incentives and merit increases.
Company-sponsored holiday events, team celebrations, and community outreach volunteer time.
Advancement and development opportunities tailored to employees’ long-term goals.
Company-provided personal protective equipment and safety training and support.