Dallas, TX Regional Manager

Amphibious Medics•Dallas, TX

About The Position

The Regional Manager is a Regional Operations Manager responsible for local travel, primarily to sites within a four-hour commute of a designated home base. The role provides in-field training for HSMTs, site coverage, and support to FTOs, AOMs, and OMs with additional assigned tasks. About 50% of work time is expected to be spent covering billable shifts. The Regional Manager reports to a site unless arrangements are made in advance with the AOM, OM, or Director. The role includes supporting new-hire onboarding and training, monitoring training progress and certification deadlines, documenting training, coordinating continuing education, and identifying and delivering retraining. Administrative duties include assisting Case Officers with follow-ups, incidents, and cases; contributing to health and wellness materials; and supporting site inventory. Management duties include building relationships with HSMTs, covering sites, conducting scheduled site audits, and identifying operational improvements.

Requirements

At least one year of full-time experience in 911 emergency medical response.
Ability to lift and carry at least 35 pounds.
Ability to walk and/or stand for at least five hours in a workday.
Proficiency in Microsoft Office.
Valid National Registry or state EMT-B certification.
Valid CPR certification at the Basic Life Support for Healthcare Provider level from the American Heart Association, or Professional Rescuer level from the American Red Cross.
High school diploma or equivalent.

Nice To Haves

Experience working with OSHA regulations, specifically 29 CFR 1910.
Experience working on large-scale construction sites.
Experience with the workers’ compensation claim process.
Instructor certification for First Aid, CPR, and AED training.
An active OSHA 10 or OSHA 30 card.

Responsibilities

Support new-hire HSMT onboarding and training, including certification deadline follow-up, Online Field Orientation assignment, field training, and 30- and 60-day progress reviews.
Report new hires who should be removed from onboarding due to insufficient training progress or completion to the Operations Manager and HR.
Ensure training is documented accurately and promptly.
Coordinate with HR and Scheduling to schedule and host Continuing Site Education shifts.
Identify HSMT retraining needs and conduct and document retraining.
Issue mock incidents as needed.
Assign additional training to HSMTs who have not worked recently to keep their skills current.
Assist Case Officers in ensuring follow-ups, incidents, and cases meet Amphibious Medics standards.
Contribute to health and wellness topics and presentations.
Complete inventory drops as needed and assist HSMTs and the Inventory Team with site-related inventory issues.
Perform site coverage, with at least 50% of work time spent on site coverage.
Build and foster relationships with HSMTs.
Visit assigned job sites on a scheduled basis to conduct site audits.
Identify operational inefficiencies and report suggested improvements to the Assistant Operations Manager.
Perform other tasks as assigned.