Dallas, TX Regional Manager
About The Position
The Regional Manager (RM) is a regional operations manager with local travel responsibilities, primarily to locations within a four-hour commute from the designated home base. The role includes in-field training of HSMTs, site coverage, and assisting FTOs, AOMs, and OMs with additional assigned tasks. Approximately 50% of the RM’s time is expected to be spent covering billable shifts. The RM is expected to report to a site unless arrangements are discussed in advance with the AOM, OM, or Director. The RM supports new-hire onboarding and training, tracks training progress and documentation, coordinates continuing education, identifies and conducts retraining, and supports operational administration. The role also involves building relationships with HSMTs, covering sites, auditing assigned job sites, and identifying operational inefficiencies. The schedule is Monday through Friday, with weekends as directed and on-call work as needed. Travel is approximately 50%, depending on site locations, home office, and coverage needs.
Requirements
- One year of full-time experience in 911 emergency medical response.
- Ability to lift and carry a minimum of 35 pounds.
- Ability to walk and/or stand for a minimum of five hours in a workday.
- Proficiency in Microsoft Office.
- Valid National Registry or State EMT-B certification.
- Valid CPR certification at the Basic Life Support for Healthcare Provider level (American Heart Association) or Professional Rescuer level (American Red Cross).
- High school diploma or equivalent.
Nice To Haves
- Experience working with OSHA regulations, specifically 29 CFR 1910.
- Experience working on large-scale construction sites.
- Experience with the workers’ compensation claim process.
- Instructor certification for First Aid, CPR, and AED training.
- An active OSHA 10 or OSHA 30 card.
Responsibilities
- Work with new-hire HSMTs on onboarding and training, including certification deadlines, Online Field Orientation, field training, and 30- and 60-day progress reviews.
- Report new hires who should be removed from onboarding due to insufficient training progress or completion to the Operations Manager and HR.
- Ensure training is documented accurately and promptly.
- Coordinate with HR and Scheduling to schedule and host Continuing Site Education shifts.
- Identify HSMT retraining needs and conduct and document retraining.
- Issue mock incidents as needed.
- Assign additional training to HSMTs who have not worked recently to keep their skills current.
- Assist Case Officers in ensuring follow-ups, incidents, and cases meet Amphibious Medics standards.
- Contribute to improvements in Health and Wellness topics and presentations.
- Complete inventory drops as needed, depending on location.
- Assist HSMTs and the Inventory Team with site-related inventory issues.
- Perform other assigned tasks.
- Build and foster relationships with HSMTs.
- Provide site coverage as needed, with a minimum of 50% of work spent on site coverage.
- Visit each assigned job site on a scheduled basis to perform site audits.
- Identify operational inefficiencies and report suggested improvements to the Assistant Operations Manager.
Benefits
- Friendly and fulfilling work environment.
- Opportunity to make a difference every day.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
