Regional Manager
Smile Doctors•Columbus, OH
•Hybrid
About The Position
The Regional Manager is responsible for supporting the region to achieve smooth operations, high levels of patient and team member satisfaction, and growth and profitability of the practice locations within the region. This role is also critical in facilitation the implementation of new initiatives to the practice locations. The Regional Manager will also act as an information resource and ambassador to patients, the community, doctors, and team members.
Requirements
- Demonstrated ability to meet or exceed performance goals
- Problem solving skills with ability to find creative solutions
- Servant leadership mindset with strong coaching and conflict resolution skills
- Excellent time management skills with ability to multi-task and prioritize work
- Bachelor’s degree
- Minimum of three years’ experience in a multi-unit leadership role
Nice To Haves
- Experience in orthodontics/dental/healthcare industry preferred, but not required
Responsibilities
- Build and maintain positive, productive working relationships with doctors in region
- Coach and develop team members at practice locations within region
- Serve as cultural leader in region and monitor and manage team morale
- Oversight of practice location performance and operations, including daily, weekly, monthly, and annual metrics
- Understand practice location staffing model and manage staffing levels effectively
- Support strategic decisions within region and proactively bring ideas and proposals to leadership for review
- Ensure the ultimate patient experience is being delivered at each practice location
- Support the integration of new affiliations
- Support the implementation of new processes and initiatives by understanding the unique operational nuances of each practice location and ensuring efficient adoption of initiatives
- Review and support management of practice location schedules and doctor coverage
- Visit each practice location at least quarterly and conduct weekly discussions with leadership at practice locations
Benefits
- Competitive salary plus Bonus Opportunity
- Medical, dental, vision and life insurance
- Short and long-term disability coverage
- 401(k) plan
- 3 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
