Regional Manager (Remote)

Carnival Corporation

6d•Hybrid

About The Position

Cunard, a leading luxury cruise line, is seeking a Regional Manager to manage relationships with retail, homeworker, and development travel agent partners in the South UK. This role is responsible for delivering agreed account plans, resolving issues, and coordinating partner activities across marketing, training, promotions, and communications. The Regional Manager will monitor account performance and partner feedback to provide insights and recommendations for continuous improvement, partner retention, and commercial performance. This is a field-based role within Cunard Sales, requiring four days per week in the field, including regular UK travel, occasional overseas travel, ship visits, familiarisation trips, award ceremonies, and relevant travel conferences. The role is positioned at CUK08 level and is available on a full-time, permanent basis, offering hybrid work with up to two days from home and includes a company car.

Requirements

Proven experience managing and servicing established business-to-business accounts within a sales or commercial environment.
Strong commercial judgement, with the ability to track performance, identify insight and make practical recommendations.
Excellent relationship-building skills, with confidence engaging travel agent partners and internal stakeholders.
Strong time management and organisational skills, with the ability to manage activity across a defined territory.

Nice To Haves

A professional, solutions-focused approach, with the confidence to take ownership of partner experience and follow issues through to resolution.
Strong communication and collaboration skills, with the ability to build trust through regular engagement and clear, tailored feedback.
An accountability mindset, balancing partner needs with organisational priorities and commercial outcomes.
A continuous improvement focus, using feedback, data and performance insight to refine how accounts are managed and supported.

Responsibilities

Manage and service a defined portfolio of existing retail, homeworker and development travel agent partners within a defined territory, acting as the primary relationship owner to maintain strong, productive and long-term partnerships.
Deliver agreed account plans for existing partners, working with Business Managers to implement activity that supports shared commercial objectives and maximises performance within established relationships.
Provide day-to-day account management and issue resolution, acting as the first point of escalation for partner queries and working across internal teams to resolve root causes.
Co-ordinate and deliver partner activity across marketing, training, promotions and communications, ensuring initiatives are executed consistently and in line with brand, budget and commercial priorities.

Benefits

Company car
Employee Discounted Cruising plus Friends and Family offers
Annual bonus
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Recognition scheme with prizes and awards
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Contributory Defined Contribution Pension scheme
A friendly welcome with help settling in