Regional Manager, LISW-S or LPCC-S

National Youth Advocate Program•Lima, OH

About The Position

The Regional Manager provides regional leadership and operational management for the Lima/Toledo region, supporting the organization’s continued growth and the success of its programming in accordance with its mission, vision, and values. The role oversees regional contracts and funding opportunities, referral-partner relationships, foster care capacity, and mental and behavioral health programs. It also leads regional staff hiring, training, supervision, development, and quality advancement, while supporting productivity and Medicaid revenue goals. The position requires a master’s degree in Social Work or a comparable Human Services field and a valid Ohio LISW-S or LPCC-S license. Daily travel is required, and the manager must be willing to meet clients on a flexible schedule that may include non-traditional hours. Benefits listed for eligible employees include paid time off and holidays, summer half-day Fridays, healthcare, paid parental leave, training and education, supervision hours, a student loan repayment program, a 401(k) with matching, flexible hours, mileage reimbursement, and a phone allowance.

Requirements

  • Master’s degree in Social Work or a comparable Human Services field from an accredited institution.
  • Valid Ohio LISW-S or LPCC-S license.
  • Experience providing direct services to youth and families.
  • Experience working directly with foster care adolescents, youth, and children, as well as their families.
  • Experience working with Medicaid clients.
  • Daily travel required; willingness to meet clients on a flexible schedule during non-traditional hours if needed.
  • Valid driver’s license, reliable personal transportation, automotive insurance, and a good driving record.
  • Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.
  • Excellent computer and technology skills.
  • Strong leadership abilities.
  • Strong entrepreneurial spirit.
  • Willingness to travel as needed and work non-traditional hours as needed.

Nice To Haves

  • Experience working in the nonprofit sector is strongly preferred.

Responsibilities

  • Identify, evaluate, cultivate, and solicit new agency contracts.
  • Identify, evaluate, and participate in responses to Requests for Proposals and other funding opportunities.
  • Maintain contact with referral partners to support positive relationships and meet customer-service needs.
  • Develop and implement strategies to increase and maintain foster care capacity and achieve quarterly and annual recruitment goals.
  • Develop and implement strategies to increase and maintain mental and behavioral health programs and achieve quarterly and annual goals.
  • Promote a positive public image of NYAP.
  • Ensure regional staff are hired, trained, and supervised effectively to deliver services to agency customers.
  • Promote staff development and continuing education to support implementation of best-practice protocols.
  • Lead regional staff meetings, held at least monthly.
  • Direct regional quality advancement efforts to ensure service quality meets contract requirements, internal measures and outcomes, and regulatory standards.
  • Ensure staff contact with youth and families meets treatment needs and aligns with contract terms.
  • Support staff in meeting monthly, quarterly, and annual productivity goals, including Medicaid revenue projections, and follow through on team goals.
  • Perform other duties as assigned.

Benefits

  • 22 days of paid time off and 11 paid holidays.
  • Half-day Fridays during the summer.
  • Comprehensive healthcare packages for the employee and family.
  • Paid parental leave.
  • Ongoing training and education.
  • Supervision hours.
  • Student loan repayment program.
  • 401(k) and 401(k) matching.
  • Flexible hours.
  • Mileage reimbursement.
  • Phone allowance.
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