Regional Manager- Michigan Based

Bender Companies•Grand Rapids, MI

3h•$115,000 - $125,000

About The Position

Bender Companies is seeking an experienced Regional Manager to oversee the operations and performance of a portfolio of multifamily properties. The role supervises on-site staff and is responsible for financial performance, collections, leasing, resident turnover, maintenance programs, purchasing, payables, and overall property performance. The Regional Manager partners with Community Managers and other teams to ensure properties operate efficiently and meet performance goals, while supporting professional development and providing quality workforce housing and strong resident experiences. The position requires travel throughout the Midwest portfolio 3–4 days per week to visit properties. The compensation range is $115,000–$125,000 per year, with a monthly bonus opportunity.

Requirements

At least 1 year of Regional Manager experience in the multifamily/apartment industry, overseeing at least 1,000 units across five or more apartment communities.
Experience leading and developing teams of 20 or more employees.
Strong knowledge of financial management, budgeting, and operational performance.
Excellent communication, organizational, and interpersonal skills.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Exceptional attention to detail and ability to prioritize and manage multiple projects in a fast-paced environment.
Positive, collaborative attitude and commitment to providing quality workforce housing and outstanding resident experiences.
Willingness and ability to travel as needed.

Nice To Haves

Bachelor's degree in business administration, business management, or a related field.
CPM designation.
Real Estate Broker's License.

Responsibilities

Oversee property financial performance, including operating expenses, rent collections, and budget adherence, while partnering with Community Managers to optimize operations.
Monitor property performance, including leasing activity, occupancy, and unit turnover.
Review and approve purchase orders, invoices, and accounts payable within established approval authority.
Guide Community Managers through capital projects and service contracts, assist with obtaining vendor bids, and approve expenditures within budget or secure additional approvals as needed.
Develop and maintain strong relationships with vendors, contractors, and service providers.
Oversee renovation projects and capital improvement initiatives to ensure projects are completed on time and within budget.
Recruit, hire, develop, and, when necessary, terminate Community Managers in accordance with company policies and procedures.
Coach, train, and support Community Managers and on-site teams to drive operational excellence and professional growth.
Conduct regular property visits and inspections to evaluate operations, office procedures, file compliance, vacant unit readiness, curb appeal, safety, and maintenance needs.
Lead the annual budgeting process, partnering with property teams to forecast operating and capital expenditures.
Assist with the preparation and submission of quarterly reserve replacement draws with lenders.
Prepare and review monthly investor reporting, including financial variance analyses, property performance updates, and key performance indicators.
Partner with the acquisitions team during due diligence by evaluating property operations and developing renovation and capital improvement budgets.