Regional Manager, Self Sufficiency and Assistance Programs

County of Riverside • Throughout Riverside County, CA

22h

About The Position

The Department of Public Social Services is seeking multiple talented Regional Manager, Self Sufficiency and Assistance Programs for their offices throughout Riverside County. This position is responsible for supervising and providing oversight to subordinate supervisors within the Self Sufficiency Division. The Regional Manager will oversee programs such as CalFresh, CalWORKs, Medi-Cal, Child Care, Homeless Programs, General Assistance, and Employment Services (Welfare-to-Work). The selected candidate will be responsible for ensuring compliance with state and county regulations, driving services accessibility, and fostering partnerships between DPSS and other county departments. Additionally, the position will lead crisis response efforts, manages multi-agency initiatives, and champions innovation to improve client experience and operational efficiency.

Requirements

• Completion of 30 semester or 45 quarter units from an accredited college or university, which preferably included a minimum of 15 semester or 18 quarter units in public and/or business administration, or social and/or behavioral science.
• Four years in an administrative, supervisory or staff capacity, which included program analysis, planning and coordinating assignments within a governmental training, employment, temporary assistance, and/or public social services program.
• Two years of full scope supervision or management experience.
• Two years of experience working in eligibility or welfare to work programs.
• Knowledge of the rules and regulations pertaining to eligibility and grants for all categorical aids.
• Knowledge of the functions of public social service agencies.
• Knowledge of the principles, practices and methods of self-sufficiency and assistance programs.
• Knowledge of administrative procedures applicable to public social service agencies.
• Knowledge of the sources of information necessary to determine eligibility of applicants or recipients for various assistance.
• Knowledge of the principles of supervision, including training, instructional methods and techniques.
• Ability to plan, coordinate and manage the work of a group of self-sufficiency and assistance program units.
• Ability to analyze and evaluate systems and procedures to resolve problems or to recommend appropriate courses of action.
• Ability to evaluate staff performance.
• Ability to develop and implement on the job training of subordinate staff.
• Ability to prepare and present concise and logical oral and written reports.
• Ability to establish and effective working relationships with those contacted in the course of work.
• Work experience in Self-Sufficiency programs, specifically in Medi-Cal, CalFresh, and CalWORKs within a Department of Public Social Services.
• Applicants with substantial supervisory experience within overseeing eligibility casework determinations for DPSS Self Sufficiency program units are highly encouraged to apply.

Responsibilities

• Plan, coordinate and manage, through subordinate supervisors, all temporary assistance, Welfare-to-Work or Foster Care units within the Department of Public Social Services Administration or a specific geographical region.
• Review and analyze legislative changes to determine impact; develop new policies or approve the revisions of existing policies and procedures and disseminate this information.
• Review and evaluate program operations and recommend modifications to develop a more efficient operation; review the work of subordinate staff to assure the accomplishment of program goals, efficient staff performance and program compliance; confer with subordinate supervisory personnel and other staff on policy, program and procedure modifications.
• Provide direction and guidance on the most difficult program problems.
• Prepare a variety of narrative and statistical reports for administrative staff concerning performance standards; prepare correspondence and other reports as required; monitor workload and staffing needs and reallocate staff between units to ensure coverage; monitor and control expenditures of subordinate units.
• Oversee, review and approve all staffing and personnel management issues; take appropriate action to assist subordinate supervisors in resolving personnel problems; participate in the selection of subordinates by making hiring recommendations; prepare performance evaluations for direct reports and review performance evaluations of subordinate staff.
• May represent the Department in contacts with public and community agencies or organizations in matters relating to areas of responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree