Family Self-Sufficiency Coordinator

Western Piedmont COG•Western Piedmont Council of Governments, NC

About The Position

Western Piedmont Council of Governments (WPCOG) is seeking a compassionate, organized, and motivated professional to join our Regional Housing Authority as a Family Self-Sufficiency (FSS) Coordinator. This role empowers families participating in the Housing Choice Voucher Program to achieve their personal, educational, and employment goals by providing coaching, connecting participants with community resources, and coordinating a federally funded program designed to help families move toward long-term self-sufficiency.

Requirements

Some case management experience.
An equivalent combination of education and experience.

Nice To Haves

Bachelor's degree in Human Services or a related field preferred.

Responsibilities

Recruit, enroll, and support participants in the Family Self-Sufficiency (FSS) Program.
Conduct outreach and promote the program to eligible Housing Choice Voucher families.
Develop individualized goal plans with participants and provide ongoing coaching and case management.
Connect families with employment, education, financial literacy, counseling, and other supportive services.
Monitor participant progress through regular meetings and follow-up.
Build and maintain partnerships with local employers, educational institutions, and community service agencies.
Coordinate escrow account reporting and ensure accurate documentation.
Maintain compliance with HUD regulations, WPCOG policies, and the FSS Action Plan.
Prepare reports and maintain accurate program records.
Complete required HUD FSS Coordinator training and certification.