Regional Manager, Installation Services

All Weather At Home•Edmonton, AB

40d•Hybrid

About The Position

We are currently hiring a Regional Manager for our Installation Services. As Regional Manager, Installation Services, you'll lead our two Alberta Customer Solution Centres, bringing together sales, operations, and customer experience to deliver exceptional results. You'll develop high-performing teams, drive business growth, ensure operational excellence, and create outstanding customer experiences from the first conversation through final installation, all while ensuring sales targets are met or exceeded. The focus of this role is hands-on leadership for someone who enjoys coaching people, solving challenges, and building a culture of accountability, collaboration, and continuous improvement.

Requirements

Bachelor's degree or diploma in Business Administration, Commerce, or a related field, or an equivalent combination of education and experience.
7–10 years of business-to-consumer sales and leadership experience.
Strong working knowledge of Microsoft Office and CRM systems.
Excellent communication, organization, and time management skills.
Proven ability to lead multiple priorities in a fast-paced, results-driven environment.
A collaborative leadership style with a strong focus on coaching, accountability, and developing others.
Ability to travel regularly between our Edmonton and Calgary Customer Solution Centres, with occasional travel to other locations as business needs require.
As a condition of employment, the successful candidate must provide a satisfactory driver's abstract and successfully complete pre-employment drug and alcohol testing.

Nice To Haves

Experience in the window and door industry is considered a strong asset.
Experience in residential construction, building products, or home improvement is an asset.

Responsibilities

Lead and develop sales and operational teams across two Alberta Customer Solution Centres (Edmonton and Calgary).
Drive regional sales growth by coaching, mentoring, and supporting high-performing sales teams.
Establish sales and operational goals while monitoring performance, customer satisfaction, and financial results.
Ensure consistent use of CRM tools, sales processes, and reporting to support business growth.
Champion an exceptional customer experience by leading service excellence and resolving complex customer concerns.
Partner with Operations and Installation leaders to ensure installation capacity, quality workmanship, and consistent execution across the customer journey.
Build strong relationships with customers, business partners, and community stakeholders while identifying opportunities for continued growth.
Monitor Accounts Receivable and Accounts Payable performance and support sound financial decision-making.
Ensure compliance with Health & Safety legislation, company policies, and regulatory requirements across all locations.
Share market insights, customer feedback, and competitive intelligence to support continuous improvement and strategic growth.