Regional Manager Commercial Parking - Rhode Island

Towne Park•Warwick, RI

10d•$99,500 - $149,300•Hybrid

About The Position

The Regional Manager directly reports to the Chief Operating Officer or Regional VP. The Regional Manager oversees a region of assigned accounts responsible for the overall performance in financial management, guest satisfaction, client satisfaction and business development objectives.

Requirements

Bachelor’s degree with a concentration in business preferred.
Must have and maintain a valid driver’s license and clean driving record
Minimum of 5 years managerial experience within the parking industry or related industry preferred.
Ability to work flexible shift schedule including weekends
Good written and communication skills, both in writing and verbally
Ability to establish and maintain effective and appropriate relationships with the public, agencies, and other employees
Must have a good work ethic and be a team player
Possess strong customer service and communication skills
Must be familiar with and adhere to parking best practices
Experience working with financial statements/accounting, P&L reporting, and budgeting.
Proven ability to plan and organize workloads by establishing priorities and respecting deadlines.
Sound judgement: good follow through and keen ability to prioritize.
Excellent interpersonal skills with client focus and an ability to work with all staff levels.

Responsibilities

Source and execute on parking management assignments from various third-party owners.
Plan, develop and execute on the overall business plan.
Develop and maintain lasting, mutually productive client relationships with customers and tenants.
Work closely with the Business Development Group to identify the parking needs for all new Towne Park projects and help plan/design the parking components of it.
Build strong relationships with industry professionals, competitors, vendors and other personnel.
Identify and source parking facilities for Towne Park to purchase in existing and future markets.
Develop and train managers to ensure they are meeting job expectations.
Develop budgets and monitor financial reports to ensure meeting business goals of the facilities within the portfolio.
Review client statements for accuracy and create statement analysis for portfolio.
Review of portfolio performance based on revenue analysis, profit/loss reports, and various accounting-based reports.
Ensure compliance of company and client policies and procedures.
Develop and execute marketing plan for facilities within portfolio.
Coordinate the transition of new locations.
Regularly review physical condition of facilities within portfolio and coordinate improvements as needed, confirming all meet required established standards.
Maintain Accounts Receivable within targeted A/R goals.
Assist Area & Account Managers in handling high end customer complaints and urgent operational issues.
Ensure Branding Standards and Operational Protocols are adhered to.
Actively pursue new business for the company under direction of senior management.