Regional Maintenance Supervisor

Human Resources • Augusta, GA

11d • Onsite

About The Position

U.S. Facilities, Inc. is seeking an experienced, hands-on Regional Maintenance Supervisor to lead maintenance operations across Rest Areas and Truck Parks in the Northeast Atlanta, Georgia region. The role leads site supervisors, maintenance technicians, attendants, specialty crews, and subcontractors, while also participating in diagnosing and completing preventive and corrective maintenance to keep facilities safe, clean, operational, and welcoming. This posting is for anticipated openings; hiring and start dates depend on business needs, and applying does not guarantee an offer.

The supervisor oversees daily regional operations, staffing and resource planning, inspections, work orders, preventive maintenance, facility repairs, projects, subcontractor performance, budgets, records, communications, and safety. The position requires regular travel among sites and may involve responding to after-hours requests, emergencies, and operational disruptions. Work takes place indoors and outdoors at facilities and grounds throughout the region.

Requirements

• High school diploma or GED.
• At least three years of progressively responsible facility maintenance experience, including hands-on plumbing and general building systems experience.
• Working knowledge of preventive and corrective maintenance practices for commercial facilities, grounds, parking areas, mechanical systems, fixtures, and equipment.
• Ability to inspect facilities, diagnose maintenance needs, prioritize and plan work, assign resources, and verify safe and compliant completion.
• Ability to read and interpret scopes of work, specifications, procedures, diagrams, schedules, safety requirements, and equipment documentation.
• Proficiency with work-order or CMMS applications and basic proficiency with Microsoft Outlook, Excel, and Word.
• Strong leadership, communication, customer service, organization, judgment, and problem-solving skills, with commitment to safety, quality, and accountability.
• Ability to adapt to changing conditions, emergencies, staffing challenges, and customer priorities while keeping the team focused and productive.
• Valid driver's license and ability to maintain an acceptable driving record.
• Ability to travel regularly throughout the assigned region and work overtime, nights, weekends, holidays, and alternative schedules when operationally required.
• Ability to pass required pre-employment screening and obtain any client-required access credential or security badge.

Nice To Haves

• Relevant technical education, apprenticeship, or equivalent experience.
• Supervisory or lead experience overseeing multiple employees, work crews, locations, or subcontractors.
• Journeyman electrician credential, HVAC certification, plumbing credential, or another applicable skilled-trade certification.
• Experience supporting Rest Areas, Welcome Centers, Truck Parks, transportation facilities, public facilities, or other geographically dispersed operations.
• Experience with QA/QC inspections, contract compliance, subcontractor oversight, and performance-based maintenance contracts.
• Knowledge of HVAC equipment, pumps, motors, exhaust and supply fans, electronic door hardware, drainage systems, and related facility assets.

Responsibilities

• Lead day-to-day operations and maintenance at assigned Rest Areas and Truck Parks, ensuring compliance with contract requirements, performance standards, work plans, policies, and procedures.
• Lead, coach, train, and support site supervisors, maintenance technicians, attendants, specialty crews, and subcontractors; coordinate schedules, task assignments, timekeeping reviews, and performance evaluations, and make recommendations on hiring, discipline, and termination.
• Plan and assign labor, equipment, materials, and subcontracted resources so work is completed safely, efficiently, and within required response and completion times.
• Conduct routine facility inspections to identify safety hazards, asset deficiencies, recurring failures, and quality concerns; initiate corrective actions and verify completion.
• Create, assign, update, and close CMMS work orders, recording labor, materials, photographs, findings, corrective actions, and customer communications.
• Develop and carry out preventive maintenance schedules and supplemental work plans for buildings, fixtures, grounds, parking areas, sidewalks, lighting, signage, HVAC, plumbing, electrical, drainage, and other facility systems.
• Troubleshoot, perform, or coordinate general facility repairs within qualifications and applicable licensing requirements.
• Coordinate approved major repair and replacement projects with project leadership, specialty crews, vendors, and subcontractors; monitor progress, specifications, quality, schedule, work-zone controls, and Maintenance of Traffic requirements.
• Inspect subcontractor work for conformance with approved scope, contract standards, safety requirements, applicable laws and regulations, and financial targets.
• Prevent nonconforming work, repeat deficiencies, equipment failures, and service disruptions; document corrective and preventive actions through quality-control processes.
• Ensure equipment, vehicles, tools, and materials are properly used, maintained, and ready for regional operations.
• Build short- and long-range staffing, equipment, and maintenance schedules based on facility conditions, seasonal demands, workload, and contract requirements.
• Monitor regional expenses, payroll hours, overtime, materials, equipment, and subcontractor costs; provide budget input and work within approved financial targets.
• Maintain accurate inspection forms, maintenance records, status reports, incident documentation, performance data, and other required project records.
• Communicate professionally with project leadership, client representatives, employees, subcontractors, vendors, and the traveling public; provide timely status updates and escalate issues when needed.
• Respond to after-hours service requests, emergencies, complaints, accidents, incidents, severe weather events, and operational disruptions within the assigned region.
• Promote a safety culture that protects employees, subcontractors, the traveling public, and neighboring residents and businesses.
• Perform additional or different duties as needed to meet evolving business and operational requirements.

Benefits

• Competitive pay.
• Healthcare benefits for the employee and family.
• Matching 401(k) retirement plan.
• Paid time off.
• Learning and development opportunities, with a promote-from-within philosophy whenever possible.
• Opportunity to lead a skilled team and make a visible difference for the traveling public.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED