Regional Maintenance Supervisor

Human Resources•Port Wentworth, GA
•Onsite

About The Position

U.S. Facilities, Inc. (USF) is preparing for an anticipated opening for a hands-on Regional Maintenance Supervisor to lead maintenance operations across Rest Areas and Truck Parks in the Waycross, Georgia region. The supervisor leads site supervisors, maintenance technicians, attendants, specialty crews, and subcontractors, while also helping diagnose and complete preventive and corrective maintenance. The goal is to keep facilities safe, clean, fully operational, and welcoming for the traveling public. This role oversees daily operations and maintenance across assigned sites, ensuring work meets contract requirements, performance standards, work plans, policies, and procedures. It combines team leadership and resource planning with inspections, work-order administration, preventive maintenance, repairs, subcontractor oversight, quality control, budget monitoring, and recordkeeping. The supervisor also communicates with project leadership, clients, employees, vendors, subcontractors, and the public, and responds to after-hours requests and operational incidents. Regular travel within the assigned region and schedule flexibility are required. The position works indoors and outdoors at Rest Area and Truck Park facilities, grounds, and parking areas. Work involves exposure to varying temperatures, weather, noise, traffic, and facility conditions, as well as regular travel between sites and communication by telephone, computer, and in person. The role requires extensive walking, lifting and carrying up to 50 pounds, bending, kneeling, reaching, climbing, and use of ladders, as well as wearing assigned personal protective equipment. This posting is intended to build a candidate pool ahead of anticipated openings. Hiring and start dates depend on business needs, and applying does not guarantee an offer. Sponsorship for U.S. work authorization is not available.

Requirements

  • High school diploma or GED.
  • At least three years of progressively responsible facility maintenance experience, including hands-on plumbing and general building systems experience.
  • Working knowledge of preventive and corrective maintenance practices for commercial facilities, grounds, parking areas, mechanical systems, fixtures, and equipment.
  • Ability to inspect facilities, diagnose maintenance needs, set priorities, plan work, assign resources, and verify safe and compliant completion.
  • Ability to read and interpret scopes of work, specifications, procedures, diagrams, schedules, safety requirements, and equipment documentation.
  • Proficiency with work-order or CMMS applications and basic proficiency with Microsoft Outlook, Excel, and Word.
  • Strong leadership, communication, customer service, organization, judgment, and problem-solving skills, and commitment to safety, quality, and accountability.
  • Ability to adapt to changing conditions, emergencies, staffing challenges, and customer priorities while keeping the team focused and productive.
  • Valid driver's license and ability to maintain an acceptable driving record.
  • Ability to travel regularly throughout the assigned region and work overtime, nights, weekends, holidays, and alternative schedules when operationally required.
  • Ability to pass required pre-employment screening and obtain any client-required access credential or security badge.
  • Ability to walk extensively throughout facilities, grounds, parking areas, and other work locations.
  • Ability to lift and carry up to 50 pounds; bend, stoop, squat, kneel, reach, stretch, climb stairs, and use stepladders, extension ladders, and roof ladders as required.
  • Ability to perform repetitive hand and wrist movements, operate tools and office equipment, and distinguish colors used in wiring and safety identification.
  • Ability to wear required personal protective equipment, including safety footwear, safety glasses, gloves, hard hats, high-visibility apparel, hearing protection, and other assigned PPE.

Nice To Haves

  • Relevant technical education, apprenticeship, or equivalent experience.
  • Supervisory or lead experience overseeing multiple employees, work crews, locations, or subcontractors.
  • Journeyman electrician credential, HVAC certification, plumbing credential, or another applicable skilled-trade certification.
  • Experience supporting Rest Areas, Welcome Centers, Truck Parks, transportation facilities, public facilities, or other geographically dispersed operations.
  • Experience with QA/QC inspections, contract compliance, subcontractor oversight, and performance-based maintenance contracts.
  • Knowledge of HVAC equipment, pumps, motors, exhaust and supply fans, electronic door hardware, drainage systems, and related facility assets.

Responsibilities

  • Lead day-to-day operations and maintenance across assigned Rest Areas and Truck Parks, ensuring work meets contract requirements, performance standards, work plans, policies, and procedures.
  • Lead, coach, train, and support site supervisors, maintenance technicians, attendants, specialty crews, and subcontracted personnel; manage scheduling, assignments, timekeeping review, and performance evaluations, and make hiring, discipline, and termination recommendations when appropriate.
  • Plan and assign labor, equipment, materials, and subcontracted resources to complete work safely and efficiently within required response and completion times.
  • Conduct routine facility inspections, identify hazards and deficiencies, initiate corrective actions, and verify completion.
  • Create, assign, update, and close CMMS work orders, documenting labor, materials, photographs, findings, corrective actions, and customer communications.
  • Develop and carry out preventive maintenance schedules and supplemental work plans for buildings, fixtures, grounds, parking areas, sidewalks, lighting, signage, HVAC, plumbing, electrical, drainage, and other facility systems.
  • Troubleshoot, perform, or coordinate general facility repairs within qualifications and applicable licensing requirements.
  • Coordinate approved major repair and replacement projects with project leadership, specialty crews, vendors, and subcontractors; monitor progress, specifications, quality, schedules, work-zone controls, and Maintenance of Traffic requirements.
  • Inspect subcontractor work for compliance with approved scopes, contract standards, safety requirements, applicable laws and regulations, and financial targets.
  • Prevent nonconforming work, repeat deficiencies, equipment failures, and service disruptions; document corrective and preventive actions through quality-control processes.
  • Ensure equipment, vehicles, tools, and materials are properly used, maintained, and ready for regional operations.
  • Build short- and long-range staffing, equipment, and maintenance schedules based on facility conditions, seasonal demands, workload, and contract requirements.
  • Monitor regional expenses, payroll hours, overtime, materials, equipment, and subcontractor costs; provide budget input and work within approved financial targets.
  • Maintain accurate inspection forms, maintenance records, status reports, incident documentation, performance data, and other required project records.
  • Communicate professionally with project leadership, client representatives, employees, subcontractors, vendors, and the traveling public; provide timely updates and escalate issues when needed.
  • Respond to after-hours service requests, emergencies, complaints, accidents, incidents, severe weather events, and operational disruptions within the assigned region.
  • Promote a safety culture that protects employees, subcontractors, the traveling public, and neighboring residents and businesses.
  • Perform additional or different duties as necessary to meet evolving business needs and operational requirements.

Benefits

  • Competitive pay.
  • Healthcare benefits for the employee and family.
  • Matching 401(k) retirement plan.
  • Paid time off.
  • Learning and development opportunities and a promote-from-within philosophy whenever possible.
  • Opportunity to lead a skilled team and make a visible difference for the traveling public.
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