Regional Maintenance Specialist, Special Assets - Stoneridge

Dominium•Pflugerville, TX

About The Position

The Regional Maintenance Specialist (RMS) – Special Assets is a corporate-level maintenance leader who reports to the Regional Director – Special Assets. The RMS assesses and stabilizes maintenance operations at underperforming communities in the Special Assets Portfolio. The role may begin with one community and expand to functional oversight of a small portfolio. In partnership with the assigned Regional Manager, the RMS develops and leads turnaround plans addressing staffing gaps, deferred maintenance, work-order and unit-turn backlogs, and maintenance processes. The goal is to restore stable operations, improve unit readiness and occupancy, normalize recurring expenses, and build an effective on-site team that can sustain results. The RMS has no direct reports. On-site maintenance teams report to the RMS functionally for maintenance standards, processes, coaching, and performance support. The RMS provides recommendations on staffing, vendors, processes, and priorities; the Regional Manager retains budget authority.

Requirements

High school diploma or equivalent required; an equivalent combination of education, technical expertise, experience, and demonstrated results may be considered.
At least seven years of progressive multifamily maintenance experience required.
Experience with property management systems, preferably Yardi, and maintenance workflow tools such as Elise AI or equivalent.
Proficiency with Microsoft Office and standard reporting tools.
Broad knowledge and hands-on experience with HVAC, plumbing, electrical, carpentry, general repairs, unit turns, and common-area and grounds maintenance.
Knowledge of preventive maintenance, work-order management, vendor oversight, budgeting concepts, and maintenance performance metrics.
Ability to manage projects or operational turnarounds, reduce backlogs, standardize processes, develop teams, and achieve measurable improvements.
Knowledge of applicable safety regulations, building codes, environmental standards, and fair-housing considerations related to maintenance.
Ability to lead and influence without direct authority.
Strong coaching, communication, problem-solving, and stakeholder-management skills.
Ability to travel between assigned sites, including overnight and out-of-state travel, as needed.
Valid driver’s license, current vehicle insurance, and reliable transportation.

Nice To Haves

Technical school training preferred.
Ten years of progressive multifamily maintenance experience preferred.
Supervisory, lead, or multi-site experience strongly preferred.
Experience with underperforming, turnaround, renovation, rehabilitation, or distressed communities highly desirable.
Familiarity with LIHTC or other income-restricted communities preferred.
EPA Section 608, OSHA, trade, or similar certifications are a plus.

Responsibilities

Assess maintenance operations, identify causes of underperformance, and develop prioritized turnaround plans with timelines and measurable milestones.
Provide functional leadership, set expectations, coach on-site maintenance employees, and support training and skill development without direct supervisory authority.
Establish or strengthen preventive maintenance, work-order intake and prioritization, tracking and close-out, inventory and parts management, and documentation processes.
Coordinate capital repairs, unit turns, common-area and grounds work, and repairs to major building systems; monitor quality and timeliness within approved budget parameters.
Prioritize work orders and unit turns, coordinate resources, provide technical guidance, reduce backlogs, and track unit-readiness, occupancy, and resident-satisfaction goals.
Interview candidates for on-site maintenance positions and recommend candidates and preferred vendors; advise the Regional Manager on staffing models, employee and team performance, and vendor performance.
Track and report maintenance performance measures, including work-order cycle time and aging, preventive maintenance completion, unit-turn time, property condition, resident feedback, and costs.
Identify and recommend operating and capital priorities to address deferred maintenance, improve asset condition, support unit readiness, normalize expenses, and improve cash flow.
Support compliance, safety, inspections, and audits; ensure maintenance practices align with applicable codes, regulations, standards, and company policies, and coordinate corrective actions.
Coordinate community stabilization efforts with property management, leasing, and corporate teams to align maintenance priorities with availability, curb appeal, cleanliness, resident satisfaction, and occupancy growth.
Serve as the primary maintenance subject-matter expert and escalation point for assigned communities, providing technical direction on building systems, repairs, and unit-turn processes.
Perform other duties as assigned by the supervisor.

Benefits

Competitive salary and incentive bonus program.
Training and development programs and career growth.
Community volunteer and outreach programs.
Basic Life and AD&D insurance; Employee, Spouse and Child Supplemental Life and AD&D insurance; and Short- and Long-Term Disability insurance.
Medical, Dental and Vision coverage.
Optional Health Savings Accounts and Medical and Dependent Care Flexible Spending Accounts.
Voluntary Accident, Critical Illness, and Whole Life benefits.
Employee Assistance Program.
401(K) plan.
Health and Financial Wellness Programs.
Paid Time Off, including Paid Holidays and Floating Holidays.
Paid Parental Leave.
Education Reimbursement.
Employee Recognition.
Dominium Employee Emergency Fund.