Regional Loss Prevention Auditor - Gulf States Division

O'Reilly Auto Parts•Saraland, AL

15d

About The Position

The Regional Loss Prevention Auditor evaluates and minimizes the threat of loss to company assets from internal and external sources. The role audits store operations to identify procedural and security problems and conducts interviews when an internal issue is suspected. The position also investigates suspected fraudulent, illegal, or other non-fraud activity across the region, including at distribution centers, and recommends improvements. The auditor carries out recurring store and cash-related reviews, supports physical inventories, monitors reports and spreadsheets for suspicious activity, and communicates findings and corrective actions to store, district, regional, and loss prevention leadership. The role also raises team-member awareness of shrinkage and delivers training on store procedures and audit expectations. Where applicable, the position conducts semi-annual audits of local distribution centers. O’Reilly Auto Parts describes opportunities for career growth and promotes from within. The total compensation package includes competitive wages, paid time off, a stock purchase plan, a 401(k) with employer contributions starting day one, medical, dental, and vision insurance, an optional flexible spending account, health and wellbeing programs, and tuition educational assistance.

Requirements

High school diploma or equivalent.
Two years of experience in O’Reilly retail store operations at the manager or assistant manager level.
Two years of experience in retail store operations at the manager or assistant manager level.
Willingness to learn basic audit, investigative, and interview techniques.
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Computer literacy, including the ability to use Microsoft Word efficiently and manipulate data in Excel.
Willingness and ability to travel extensively.
Strong work ethic.

Responsibilities

Perform an annual field audit of each store in the region, audit all areas of store operations, and score performance using a Store Audit Checklist.
Review audit results with store managers, send completed reports to the appropriate district manager, regional manager, and VP of Loss Prevention, and request a detailed improvement action plan from the district manager.
Audit cash refunds for all regional stores, send Customer Service Cards for ten percent of reviewed refunds, and contact customers associated with suspect refunds to verify the amount received.
Audit monthly quantity-on-hand changes, correct errors, and communicate persistent procedural problems to store and district managers.
Review Returns Department Overages/Shortages Reports and AMOs to determine which discrepancies should be counted as shrinkage, and communicate returns-related problems to the appropriate district manager.
Attend one annual physical inventory for each district manager to verify that proper procedures are followed and accurate counts are obtained; report problems to the regional manager and VP of Loss Prevention.
Monitor monthly Excel spreadsheets for potentially fraudulent activity involving cash refunds, petty cash, gift certificates, price overrides, team-member bad checks, credit and charge backs, and outside purchases.
Conduct thorough investigations when fraudulent or illegal activity is suspected anywhere in the region, including distribution centers.
Monitor monthly Cash Over/Short Reports and identify and address theft or procedural problems.
Monitor Cash Refund Percentages reports and conduct thorough cash refund reviews at stores with a high percentage of cash refunds to sales.
Work with team members in assigned stores to increase awareness of shrinkage issues.
Attend regular district-level managers meetings to discuss shrinkage topics and conduct training on store procedures.
Provide training classes as needed so store managers understand expectations for the annual store audit.
Where applicable, conduct semi-annual audits of local distribution centers, covering all areas of DC operations including loss prevention and security; review findings with DC management and prepare and distribute audit reports.
Evaluate threats of loss to company assets from internal and external sources and make specific recommendations for improvement.
Conduct non-fraud investigations as required, including investigations involving workers’ compensation, sexual harassment, workplace violence, or drug usage.
Perform all other duties as assigned.