Regional Leasing Consultant (Seattle, WA)

CWS Apartment Homes•Seattle, WA

2d•Onsite

About The Position

The Regional Leasing Consultant uses customer service, sales, and marketing skills to lease apartment homes to prospective residents, meet leasing goals, and build rapport with customers and residents. The role supports the company’s mission and values and reports to a Community Director of the assigned property or region. Travel to assigned properties within the region may be required, with travel reaching up to 75%.

Requirements

High school diploma or GED.
Strong verbal and written communication skills.
Ability to adhere to set and variable work schedules, including weekends and emergencies as required.
Ability to follow company policies, procedures, and practices.
Ability to establish and maintain effective working relationships and interact professionally with customers, residents, and guests.
Ability to maintain a professional image; self-confidence, an outgoing manner, assertiveness, and a strong customer-service orientation.
Basic Internet, Microsoft Word, and Excel experience.
Valid driver’s license, good driving record, and current automobile insurance.
Ability to travel within the major metropolitan area and to the assigned region, up to 75%.
Ability to perform work responsibilities at locations other than the assigned property is helpful.

Nice To Haves

General knowledge of property management.
Knowledge of on-site management operations or customer service and experience with Yardi software.
One year of apartment leasing or customer-service experience.

Responsibilities

Greet, qualify, tour, and close prospective residents; invite prospects to tour the community.
Record traffic and leasing activity, verify applications, and notify applicants of approval or denial.
Maintain lease-expiration programs; prepare move-in packages and lease paperwork; process move-outs; and facilitate resident move-ins by reviewing leases and addenda.
Inspect units for readiness and help ensure that grounds, tour routes, model units, leasing carts, and the office meet CWS standards.
Promote other income items and support outreach programs.
Maintain monthly market surveys and knowledge of competitors, as well as an up-to-date resident database.
Prepare service requests and assign staff duties.
Assist the Community Director with staff management, mentoring, training, and development.
Participate in the risk management program and prioritize the health, well-being, and safety of team members, residents, contractors, and self.
Demonstrate CWS core values and set an example for the team.
Travel within the assigned region, which may require attending company functions in other cities and overnight stays.

Benefits

50% apartment rental discount for onsite team members and 20% rental discount for other employees.
Multiple medical, dental, and vision plan options.
Company-paid life and disability insurance.
Paid parental leave.
401(k) with company match.
Pet insurance.
Tuition reimbursement.
Flexible spending and health savings account options.
Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
Paid time off, company holidays, a floating holiday, and a birthday holiday.