Dental Organization Regional Leader

Platinum Dental Services • Reno, NV

4d • $75,000 - $85,000

About The Position

Platinum Dental Services is seeking a motivated, growth-minded Regional Leader to oversee assigned dental practices in Reno, Nevada. Working closely with affiliated owner dentists, associate dentists, office leaders, and teams, the Regional Leader helps practices operate efficiently, achieve operational and financial goals, and provide exceptional experiences for patients and team members.

The selected candidate completes a 3–6 month training and development period before assuming full responsibility for a region. This hands-on period covers the company’s systems, expectations, leadership approach, and day-to-day dental practice operations. The role focuses on growth, leadership, accountability, and operational excellence, with daily engagement at regional dental offices and support for teams as needed.

Requirements

• Dental experience is required.
• Several years of experience in multi-location dental management is preferred.
• Ability to manage multiple projects concurrently.
• Excellent interpersonal, oral, and written communication skills.
• Ability to train teams and delve into detailed operational issues.
• Sound judgment in decision-making, especially under pressure.
• Motivated, accountable, adaptable, and passionate about helping teams succeed.
• Comfort balancing growth initiatives with the day-to-day realities of running dental practices.

Nice To Haves

• Previous dental or healthcare leadership experience.
• Several years of experience in multi-location dental management.

Responsibilities

• Partner with dentists and office leaders to drive practice growth and performance.
• Coach, develop, and support office teams in achieving operational and financial goals.
• Build a culture of accountability, teamwork, and continuous improvement.
• Monitor practice performance and identify opportunities for growth and improvement.
• Support offices in improving systems, processes, and day-to-day operations.
• Help teams understand and achieve key performance goals.
• Provide hands-on leadership and problem-solving support across assigned practices.
• Maintain a strong understanding of dental office operations and step in to support teams when needed.
• Collaborate with Platinum leadership to implement company initiatives and best practices.
• Build strong relationships with doctors and team members while promoting Platinum’s culture and values.
• Be present in regional dental offices daily to coach, build, and train teams.
• Set and review production and collections goals with the CFO, COO, and/or CEO.
• Conduct monthly P&L reviews with office leaders and owner doctors to drive performance improvements.
• Use DOMO, Platinum’s metrics dashboard, to identify performance improvement opportunities.
• Review and audit schedules to maximize efficiency and address scheduling issues.
• Monitor office collections, accounts receivable, and same-day collections.
• Conduct morning huddles to prepare teams for daily opportunities.
• Oversee patient flow and support high-quality experiences at all touchpoints.
• Train staff on inbound and outbound calls, patient appointment scheduling, and asking for referrals.
• Ensure patients have future appointments and outstanding balances are collected.
• Assess and oversee hiring and firing within the region.
• Assist with onboarding new doctors and office leaders.
• Report regional performance weekly and be available to team members and the Home Office.
• Attend team meetings as needed.
• Perform other duties as necessary as determined by the CEO and/or COO.

Benefits

• Medical, vision, and dental benefits for eligible full-time employees working 30 or more hours per week.
• 401(k) with company match for eligible full-time employees working 30 or more hours per week.
• One week of paid time off.
• Paid company holidays throughout the year.
• Ongoing leadership and development opportunities.
• Annual compensation of $75,000–$85,000, depending on experience, plus bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed