Dental Regional Manager

Family Dental Health•Charleston, SC

About The Position

Family Dental Health is a growing, privately owned dental group seeking an outgoing, team-oriented Dental Regional Manager. The role works closely with doctors, Practice Managers, and support staff to ensure assigned practices operate in an orderly and proficient manner and achieve profitability. The manager communicates the company philosophy through systems, problem-solving, and communication, and helps staff provide excellent care to patients. The position is primarily responsible for assigned practices in the SC Lowcountry.

Requirements

High school diploma.
At least two years of management experience.
Prior dental office management experience.
Ability to perform each essential duty satisfactorily.
Valid driver's license.
Personal vehicle for travel between practices.

Nice To Haves

Denticon experience preferred.

Responsibilities

Track office statistics and profitability using the FDH portal and other reporting tools.
Facilitate respectful, constructive communication and resolve team conflicts quickly and fairly when needed.
Implement and enforce company policies and standard operating procedures consistently and fairly.
Improve efficiency and productivity by implementing profitable office schedules.
Identify training needs and coordinate training with the trainer.
Review and analyze practice statistics and reports, summarize information, and identify trends.
Assist Practice Managers with annual budgets, variance analysis, and corrective-action discussions with Chief Officers.
Coordinate facility maintenance and repairs with Practice Managers.
Monitor collections for assigned practices.
Report on marketing strategies and referral statistics at staff meetings.
Coach team members in using the PSLM bonus model.
Supervise and train system implementation.
Respond promptly, fairly, and professionally to team questions, concerns, and problems.
Perform tasks for other office personnel when they are absent.
Monitor practice statistics for use in team meetings.
Work with practices to plan marketing strategies.
Coordinate training for new team members.
Document each team member's performance and disciplinary issues.
Communicate effectively with doctors and Practice Managers.
Communicate FDH's vision and values to the team daily.
Coach, support, and inspire team members to achieve peak performance and daily practice goals.