Janitorial Regional Manager

Allegiance Industries•Nashville, TN

About The Position

Allegiance Industries is seeking an experienced, proactive Regional Janitorial Manager to lead janitorial operations across multiple client sites in an assigned territory. The role is based in Tennessee or Kentucky and requires frequent travel. The manager oversees day-to-day service delivery, site teams, client relationships, schedules, supplies, equipment, labor costs, and budgets. The position is full-time, with flexible hours based on site needs and availability to respond after regular business hours as needed. Compensation is a $75,000 base salary plus quarterly performance bonuses; a company vehicle is provided. The manager serves as the primary liaison for client stakeholders, ensuring service standards, cleanliness, safety, and contract satisfaction. They recruit, hire, train, mentor, and evaluate site supervisors and frontline janitorial employees; oversee payroll and reporting; and ensure compliance with company policies, client protocols, safety regulations, and local labor laws. The role also supports audits and inspections and documents incidents and site issues. Allegiance Industries was founded in 1988 and is headquartered in Columbia, South Carolina. It is a founder-led, debt-free facilities services company operating across 26 states with approximately 2,300 team members. Its four integrated lines of business are Janitorial, Security, Electrical, and Facility Management, with services performed by its own trained crews.

Requirements

High school diploma or equivalent required.
A minimum of 5–7 years of experience in janitorial or facilities services management.
Proven experience managing hourly employees, site supervisors, and large-scale service operations.
Strong leadership and team-building skills, with a hands-on, solutions-driven approach.
Excellent communication skills and customer service orientation.
Ability to manage competing priorities, deadlines, and site-specific challenges in a fast-paced environment.
Proficiency in Microsoft Excel, Microsoft Word, and basic scheduling/reporting software.
Ability to analyze budget metrics, labor trends, and operational data to make informed decisions.
Valid driver's license.
Must be able to pass a background check and drug screen.
Availability to respond to site needs after regular business hours as needed.
Frequent travel is required.

Nice To Haves

Post-secondary education preferred.
Experience overseeing multiple sites or a large territory is preferred.

Responsibilities

Lead janitorial operations across multiple client sites within the assigned region.
Conduct regular site visits and inspections to ensure service standards, cleanliness, and safety protocols are met.
Manage work schedules, supply inventories, and equipment needs.
Track labor costs, supply usage, and budget adherence for each location.
Serve as the primary point of contact for client stakeholders across the territory.
Maintain regular client communication and check-ins to ensure contract satisfaction and identify improvement opportunities.
Respond professionally and promptly to service requests, complaints, and escalations.
Identify and propose value-added services, such as periodic floor care or specialty cleaning.
Recruit, hire, and train site supervisors and frontline janitorial staff.
Guide, mentor, and hold site-level managers accountable for performance and compliance.
Conduct team check-ins and performance evaluations, and implement corrective action processes as needed.
Foster teamwork, professionalism, safety, and service excellence.
Prepare and submit payroll, timesheets, and scheduling reports accurately and on time.
Ensure compliance with company policies, site-specific safety regulations, and local labor laws.
Document and report incidents, injuries, and site issues in accordance with company procedures.
Oversee adherence to client-specific site protocols and support internal audits or inspections.