Regional Investigations Fraud Intelligence Analyst

JPMorganChase • Tempe, AZ

1d

About The Position

As a Regional Investigations Fraud Intelligence Analyst within the Consumer Card Fraud Regional Investigations team, you will help protect customers and the firm from financial crime by enabling high-quality, law-enforcement-ready investigative work and supporting consistent work product for law enforcement. You will also partner closely with and support the Law Enforcement National Support team.

Requirements

• Experience in fraud operations, investigations support, intelligence analysis, financial crimes support, or a similar analytical or production environment.
• At least two years working with credit card fraud accounts.
• Working knowledge of SQL, including the ability to run and troubleshoot queries in Teradata, Oracle, or comparable data warehouse environments.
• Strong analytical skills, including the ability to connect facts, identify linkages, and build clear, defensible timelines and summaries.
• Strong written communication skills and the ability to produce consistent, law-enforcement-ready drafts for investigator review and sign-off.
• High attention to detail and strong organizational skills, with the ability to manage multiple priorities and time-sensitive requests.
• Ability to collaborate effectively with investigators and cross-functional partners and incorporate feedback to improve output quality.

Nice To Haves

• Prior experience preparing investigative documentation packages, such as chronologies, exhibit indexes, transaction summaries, and linkage narratives.
• Familiarity with fraud typologies and trend analysis techniques, including pattern recognition and clustering or link-analysis concepts.

Responsibilities

• Triage and prepare incoming internal and external referrals by validating required identifiers, ensuring completeness, and flagging duplicates or related activity.
• Build standardized case starter packages for review, including chronologies, transaction summaries, linkage indicators, key findings, and draft narratives.
• Identify patterns, clusters, and emerging fraud trends across cases, and produce concise intelligence briefs and actionable lead summaries for the team.
• Support the Law Enforcement National Support Group.
• Maintain strong case record hygiene, including required fields, attachments, naming conventions, and complete audit trails, to reduce investigators’ administrative burden.
• Maintain job aids, templates, and quick-reference guides; provide onboarding support through shadowing or office hours as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed