Regional HR Manager

World Market • Alameda, CA

1d • Remote

About The Position

The Regional Human Resources Manager manages all aspects of Human Resources for assigned markets encompassing 45 or more stores. The role partners with and advises Field Leaders, Store Management, and store teams to develop HR solutions that support a high-performance culture, exceptional customer experiences, and the Company’s core values of being Authentic, Empowering, and Respectful. The manager advises on performance management, employee relations, compensation strategies, policy interpretation, safety, succession planning, and recruitment.

This position supports the region’s associate relations, talent development, performance management, and compliance needs. It provides strategic and tactical guidance to field leaders on complex associate relations, staffing, and retention matters; supports company-wide initiatives; monitors practices across retail locations; trains managers; and investigates and resolves employee concerns. The role also supports change management and ensures retail HR operations comply with legal standards and practices. Most communication is conducted by phone and virtually, with occasional travel, including overnight stays.

The position is remote, with possible time at the Alameda, California Home Office based on business needs.

Requirements

• BA/BS degree or comparable generalist HR work experience; retail industry experience is preferred.
• At least 3 years of management experience in Human Resources or a related field.
• Broad knowledge of HR disciplines, including compensation and benefits, HR policies and procedures, labor law, and employee relations.
• Highest level of professionalism, objectivity, and integrity.
• Excellent communication skills and ability to collaborate with employees from associate through executive levels.
• Ability to manage competing priorities, adapt to change, and thrive in ambiguous situations.

Nice To Haves

• Generalist HR work experience in the retail industry.

Responsibilities

• Provide regional HR support focused on associate relations, talent development, performance management, and compliance.
• Partner with field leaders on complex associate relations, staffing, and retention issues, providing strategic and tactical guidance.
• Support company-wide initiatives to help teams achieve goals and deliver results.
• Build trust and maintain positive, productive relationships with associates at all levels.
• Monitor and ensure compliance across retail locations in hiring, onboarding, training, and associate engagement practices.
• Manage and resolve difficult issues objectively; identify core issues and make fact-based recommendations informed by performance, precedents, and laws.
• Train managers on HR practices and procedures, including coaching, discipline, and hiring.
• Ensure retail HR operations adhere to legal standards and practices.
• Respond to changing business priorities and support business partners with change management.
• Investigate and resolve associate complaints and concerns.
• Conduct most communication over the phone and virtually.
• Travel occasionally, including overnight stays.

Benefits

• Work-life balance is a priority.
• Up to 30% employee discount.
• Fun and supportive work environment where employees feel welcomed and safe.
• Inclusive culture that empowers employees to be their authentic selves.
• Opportunities to make an impact through personal passions.
• Wellness programs, including virtual fitness classes, personal health advocates, coaches, and gym discounts.
• Accrued vacation and sick time.
• Eligible employees are offered medical and dental insurance, vision coverage, a 401(k) savings plan, commuter benefits, and employee assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager