Regional HR Manager

World Market•Alameda, CA
•Remote

About The Position

The Regional Human Resources Manager manages all aspects of Human Resources for assigned markets covering 45 or more stores. The role partners with and advises Field Leaders, Store Management, and store teams to develop HR solutions that support a high-performance culture, exceptional customer experiences, and the Company’s core values of being Authentic, Empowering, and Respectful. Areas of counsel include performance management, employee relations, compensation strategies, policy interpretation, safety, succession planning, and recruitment. The role is remote, with time in the Alameda, California Home Office as business needs require, and involves occasional travel, including overnight stays.

Requirements

  • BA/BS degree or comparable generalist HR work experience; retail industry experience is preferred.
  • At least 3 years of previous management experience in Human Resources or a related field.
  • Knowledge of a broad range of HR disciplines, including compensation and benefits, HR policies and procedures, labor law, and employee relations.
  • Professionalism, objectivity, and integrity in all situations.
  • Excellent communication skills and ability to collaborate with all levels, from associates to executives.
  • Ability to manage competing priorities, adapt to change, and thrive in ambiguous situations.

Nice To Haves

  • Generalist HR work experience in the retail industry.

Responsibilities

  • Provide regional HR support focused on associate relations, talent development, performance management, and compliance.
  • Partner with field leaders to address complex associate relations, staffing, retention, and planning issues, providing strategic and tactical guidance.
  • Support Company-wide initiatives that help teams achieve goals and deliver results.
  • Build trust and maintain positive, productive relationships with associates at all levels.
  • Monitor and ensure compliance across retail locations in hiring, onboarding, training, and associate engagement practices.
  • Manage and resolve difficult issues objectively, identify core issues, and make recommendations based on facts, performance, precedents, and laws.
  • Train Managers on HR practices and procedures, including coaching, discipline, and hiring.
  • Ensure Retail HR operations adhere to legal standards and practices.
  • Adapt to changes in business priorities and support business partners with change management.
  • Investigate and resolve associate complaints and concerns.
  • Conduct most communications by phone and virtually.

Benefits

  • Up to 30% employee discount.
  • Wellness programs, including virtual fitness classes, personal health advocates, coaches, and gym discounts.
  • Accrued vacation and sick time.
  • Eligible employees are offered medical and dental insurance, vision coverage, a 401(k) savings plan, commuter benefits, and an Employee Assistance program.
  • Work-life balance is a priority.
  • Fun and supportive work environment.
  • Inclusive culture that empowers employees to be their authentic selves.
  • Opportunities to make an impact through personal passions.
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