Regional Growth Support Manager - North America

Keenfinity•Burnsville, MN

9h•$100,000 - $130,000•Remote

About The Position

The Regional Growth Support Manager supports conference solutions and adjacent audiovisual business growth across North America. The role analyzes conference and adjacent AV markets—including government, education, corporate, healthcare, and religious facilities—with attention to market size, technology trends, requirements, and competition. It designs and executes the North American conference-solutions go-to-market strategy in collaboration with the growth function, develops business opportunities and pipeline, and monitors pipeline, order intake, and net sales against business targets. The manager builds awareness of conference solutions within the growth organization through product introductions, commercial training, and customer discussions, and leads new product introduction activities for growth teams and customers. The role also provides pre-sales technical design support with partners, including generating and optimizing bills of quantities; delivers technical customer training using a globally unified curriculum; and provides after-sales technical support in collaboration with technical managers in EMEA and APAC. As the conference-solutions brand ambassador in North America, the manager represents brand strategy, connects customers, the growth team, and brand teams, and develops relationships with AV design consultants to encourage specification of current brand technologies. The position works as part of the global Growth Support team and aligns with global strategies and projects. It is remote, involves approximately 50% travel across North America and globally, and includes regular travel to the Eindhoven headquarters.

Requirements

At least 10 years of experience in audio, acoustics, and audiovisual markets in North America.
Engineering or business background.
Deep knowledge of audiovisual market players and trends in the region.
A wide network of decision-making business contacts among end users, design consultants, contractors, system integrators, and distributors.
Strong technical knowledge and skills, with the ability to learn new technologies quickly.
Excellent presentation skills.
Results-oriented approach, high attention to detail, and a clear, structured working style.
Ability to work independently, take initiative, and make decisions autonomously.
Flexibility to travel domestically and globally approximately 50% of the time.
Strong AV technical background in audio and acoustics; video experience is preferred.
Authorized to work indefinitely in the United States; future work-authorization sponsorship is unavailable.

Nice To Haves

Video experience in addition to audio and acoustics technical expertise.

Responsibilities

Analyze North American conference and adjacent AV markets, including market size, technology trends, requirements, and competition across government, education, corporate, healthcare, and religious facilities.
Design and execute the North American conference-solutions go-to-market strategy in collaboration with the growth function.
Develop business opportunities and help the growth team build a healthy pipeline for conference and adjacent AV products.
Promote conference solutions within the growth organization through product introductions, commercial training, and customer discussions.
Monitor pipeline, order intake, and net sales; work to meet business targets while maintaining a healthy pipeline for the following year.
Lead new product introduction activities for the growth team and customers.
Deliver commercial training for the growth team and customers.
Provide pre-sales technical design support with partners and generate and optimize bills of quantities.
Deliver technical customer training according to a globally unified curriculum.
Provide after-sales technical support in collaboration with technical managers in EMEA and APAC.
Represent conference-solutions brand strategy in North America and connect customers, the growth team, and brand teams.
Develop and maintain relationships with AV design consultants to encourage tenders to specify the latest versions of brand technologies.
Participate actively in the global Growth Support team and align with its strategies and projects.
Travel across North America, including the United States and Canada, and regularly to the Eindhoven headquarters.