Regional Growth Support Manager - North America

KeenfinityBurnsville, MN
$100,000 - $130,000Remote

About The Position

This role involves deeply analyzing and understanding the North American conference and adjacent AV markets, focusing on government, education, corporate, healthcare, and religious facilities verticals. The position is responsible for designing and executing the go-to-market strategy for conference solutions in North America, aiming to achieve and exceed business plans. The role also focuses on developing business opportunities, creating pipeline, and increasing brand awareness within the growth organization through product introductions, commercial trainings, and customer engagement. Monitoring growth performance, managing new product introductions, and conducting commercial trainings for the growth team and customers are key aspects of this position. Excellent presentation skills are a must.

Requirements

  • 10+ years experience in audio, acoustics and audiovisual markets in North America.
  • Engineering or business background.
  • Deep knowledge about audiovisual market players and trends in the region.
  • Wide network of decision-making business contacts within end users, design consultants, contractors, system integrators and distributors.
  • String technical knowledge and skills.
  • Fast learner with ability to gain knowledge about new technologies smoothly.
  • Excellent presentation skills.
  • Result-driven with high attention to detail and clear structured approach.
  • Self-starter, self-sufficient: able to work independently and make right decisions autonomously.
  • Flexibility to travel domestically and globally: ~50% of the time.
  • Must have a strong AV technical background in audio, acoustics and preferably video.
  • Flexibility to travel across the entire North American region (including USA and Canada) in addition to regular travels to Eindhoven HQ.

Responsibilities

  • Deeply analyzing and understanding North America’s conference and adjacent AV markets, focusing on government, education, corporate, healthcare and religious facilities verticals, in terms of market size, technology trends, requirements and competition analysis.
  • Designing and executing conference solutions go to market strategy for the North American market in close collaboration with growth function, aiming to achieve/exceed business plans effectively as fast as possible.
  • Developing business opportunities and helping growth team creating healthy core conference and adjacent AV pipeline.
  • Creating conference solutions’ share of mind within the growth organization through effective product introductions, commercial trainings and engaging in customer discussions.
  • Closely monitoring growth performance in terms of pipeline, order intake and total net sales. Ensuring business targets are met while maintaining healthy pipeline for the next year.
  • In charge of new product introduction (NPI) activities to growth team and customers.
  • In charge of growth team and customer commercial trainings.
  • In charge of pre-sale technical design operations with partners. Generating and optimizing BOQ’s.
  • In charge of technical trainings for customers according to a globally unified curriculum.
  • After-sale technical support for customers. In close collaboration with a team of technical managers in EMEA and APAC regions.
  • Representing the brand strategy, steering the business and connecting the right persons from customer, growth team and brand sides together effectively.
  • Developing and maintaining string relationships with AV design consultants, ensuring their tenders are “locked” inro specifying the latest versions of the brand technologies.
  • Being an active team player within the global Growth Support team, aligned with their global strategies and projects.

Benefits

  • medical
  • dental
  • vision
  • disability
  • life insurance
  • 401(k) plan
  • paid time off
  • sick leave
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