Regional Growth and Strategy Manager

National Seating & Mobility • Burnaby, BC

76d • $10,000 - $12,000

About The Position

At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our mission is to empower individuals of all ages with mobility challenges, offering reassurance to families and caregivers while providing exceptional clinical support to therapists and healthcare professionals.

We are looking for a Regional Growth and Strategy Manager for our Lower Mainland Region to join our team in the Lower Mainland to help us continue our mission of transforming lives through mobility solutions.

The Regional Growth and Strategy Manager is a hands-on sales leader responsible for driving regional revenue and EBITDA growth through the performance management of a defined regional team of Mobility Specialists and direct personal sales contribution. This role has full accountability for sales execution within the region, including territory design, individual and team performance management, business development strategy, and achievement of regional sales targets.

This is a player-coach role: the Regional Sales Manager must be an effective leader and mentor while also maintaining incremental sales results that contribute meaningfully to overall regional sales results. The incumbent will set expectations, monitor performance, coach for results, and take corrective action where required, while ensuring an exceptional client and referral-source experience.

The Regional Growth and Strategy Manager oversees a professional sales team focused on serving the mobility and access needs of clients and referral sources. The role provides leadership, strategic direction, and operational alignment to ensure the region achieves its financial, sales, customer service, and operational objectives.

Requirements

• Proven experience leading and performance-managing a sales team, preferably in healthcare, medical devices, or complex solutions sales.
• 10 plus years leading a sales team directly or indirectly
• Demonstrated success in achieving individual and team sales targets.
• Strong ability to define and manage sales territories and account portfolios.
• Comfortable operating as a hands-on leader with incremental sales accountability.
• Strong coaching, mentoring, and relationship-building skills.
• Ability to manage competing priorities in a fast-paced, performance-driven environment.

Nice To Haves

• Degree or equivalent in related industry would be an asset
• Knowledge of mobility equipment, complex rehab technology, or appropriate regional healthcare funding models is an asset.

Responsibilities

• Provide direct leadership and performance management to Mobility Specialists (sales representatives), who report directly into this role.
• Define, assign, and continuously optimize sales territories to ensure effective coverage, productivity, and growth.
• Establish, communicate, and hold accountability for individual and regional sales targets, including revenue, margin, and activity expectations.
• Co-develop, review, approve, and actively manage individual Mobility Specialist sales plans, ensuring alignment with regional and national growth objectives.
• Track, analyze, and manage sales performance metrics at both the individual and team level; take corrective action where targets, both financial and customer service, are not being met.
• Collaborate with national and regional leadership to align on sales strategy, priorities, and market focus areas.
• Monitor market conditions, referral trends, and competitor activity to adjust regional strategies and maximize results.
• Lead the onboarding of new Mobility Specialists, ensuring effective knowledge transfer related to products, funding programs, referral development, and service standards.
• Actively coach, mentor, and develop Mobility Specialists through regular field engagement, direct support, ride-alongs, performance reviews, and structured feedback.
• Identify performance gaps and conduct formal performance management, including development plans and corrective action as required.
• Serve as the primary escalation point and subject-matter expert for complex sales scenarios, product solutions, funding processes, and clinical considerations.
• Support and/or lead clinical in-services, lunch-and-learns, and facility presentations to promote complex rehab technology and new product lines.
• Lead regional participation in industry events, trade shows, and symposiums.
• Ensure an incremental revenue and EBITDA contribution associated with direct support as well as incremental sales, as required.
• Maintain relationships with accounts and referral sources, ensuring level of care and customer service standard are exceeded and continuous coverage provided along with revenue contribution.
• Demonstrate best-in-class sales execution, setting the standard for consultative selling, clinical evaluations, and referral relationship management.
• Conduct client evaluations as required - directly or as support. Recommend appropriate mobility, and complex rehab solutions independently or in support of less experienced team members.
• Oversee the full sales lifecycle for team accounts and personal accounts, including evaluation, documentation, funding submission, delivery coordination, fitting, and client education.
• Ensure all documentation, funding applications, and follow-ups are completed accurately and in compliance with organizational standards.
• Partner closely with regional operational leadership to optimize growth, service delivery, and operational efficiency.
• Ensure Mobility Specialists are effectively managing sales responsibilities alongside delivery and service expectations.
• Participate in talent planning to ensure the region has the right mix of experience, capability, and capacity.
• Support continuous improvement initiatives related to sales processes, client experience, and referral engagement.

Benefits

• A rewarding career where you make a real difference in people’s lives.
• Employer-paid benefits, ensuring your health and well-being.
• RRSP matching program, helping you invest in your future.
• Generous paid time off, because work-life balance matters.
• Company-sponsored events, fostering a fun and inclusive team culture.
• Branded company attire, so you can represent NSM with pride.
• Competitive Compensation, base $100,00 to $120,00 depending on experience plus annual bonus dependent on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed