Regional Fundraising and Community Engagement Coordinator (9848)

Lutheran Services Florida•Pensacola, FL
•Hybrid

About The Position

Lutheran Services Florida (LSF) is seeking a talented Regional Fundraising and Community Engagement Coordinator who wants to make an impact in the lives of others. This position supports fundraising and community engagement activities that advance the mission of Lutheran Services Florida across assigned counties. The role serves as a local point of connection among LSF programs, donors, congregations, civic organizations, businesses, volunteers, and community partners. Working collaboratively with the Development Team and regional program staff, the Coordinator carries out donor stewardship, outreach efforts, volunteer activity, in-kind tracking, and event planning. This is an individual contributor role focused on local execution and relationship development. The role is responsible for the stewardship and support of localized Ambassador Boards and proactively connects with new and potential donors to guide them through their donor journey through data-driven, personalized, and frequent communication.

Requirements

  • Bachelor’s or equivalent degree in related field required.
  • 1-2 years of related fund-development experience within a nonprofit or government relations setting with a proven track record of success.
  • Successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring.
  • Demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
  • Team player with co-workers and central service office staff.
  • Cost effective program operations.
  • Adherence to agency policies and management practices.
  • Effective staff management and leadership.

Responsibilities

  • Build and maintain strong relationships with current donors, ensuring regular communication, appreciation, and engagement to retain and increase their support through exceptional customer service.
  • Identify prospective individual, corporate, civic, and faith-based supporters and conduct outreach in coordination with the Development Team.
  • Create consistent communication streams with donor base through newsletters and emails that showcase donors stories, program needs, and success stories.
  • Collaborate with Development team to implement donor acknowledgement process to both appreciate each donor and encourage further connection.
  • Record donor contacts, activities, interests, and follow-up actions accurately and promptly in the CRM.
  • Communicate consistently with Ambassador Board Coordinators to collaborate on local initiatives, events, and partnerships.
  • Plan and lead Ambassador Board Meetings in local markets at least 1x/month.
  • Find and nurture new relationships to add to Ambassador Boards.
  • Assist with planning and executing local fundraising events, open houses, program tours, donor gatherings, and awareness activities.
  • Utilize donor relationships to locate sponsors and partners to develop beneficial events that fund and support our local programs.
  • Represent LSF at community events, networking opportunities, conferences, meetings, congregational gatherings and partner activities.
  • Collaborate effectively as a member of the Development, local and Central Services teams, contributing to effective communication and solid teamwork.
  • Promote and showcase regional programs/services through written communication (digital and print) as well as presentations to community, corporate, government, congregational, and civic groups in partnership with Communications Team and Regional Program Staff.
  • Manage all donor/data tracking through Customer Relationship Management software including data entry, activity tracking, trend monitoring.
  • Stay up to date on Development Team Key Performance Indicators.
  • Demonstrate qualities of growth mindset with willingness to learn, grow, and develop their learning around fundraising, LSF, and the local region.
  • Strive to become an embedded part of the Development team, and the region’s business and development community to support LSF programs.
  • Uphold confidential information found in the donor database, while keeping accounts accurate and current meeting notes in the donor database.
  • Perform other duties as assigned.

Benefits

  • Medical, Dental and Vision
  • Telehealth (24/7 online access to Doctors)
  • Employee Assistance Program (EAP)
  • Employer paid life insurance (1X salary)
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy (starting at 16 working days a year)
  • 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
  • Tuition reimbursement
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