Regional Referral & Community Engagement Coordinator

The Ship Group Services.•Ahoskie, NC
•Onsite

About The Position

TSGBH is seeking a dependable, outgoing, results-driven Regional Referral & Community Engagement Coordinator to help grow our services in Ahoskie/Hertford → Murfreesboro → Bertie/Windsor → Northampton/Jackson/Rich Square. This is a field-based outreach and referral development position. You will spend much of your time in the community meeting with organizations, introducing TSGBH services, building referral relationships, and helping generate qualified new client referrals. This is not a desk-only marketing job. Your Territory: Ahoskie/Hertford → Murfreesboro → Bertie/Windsor → Northampton/Jackson/Rich Square

Requirements

  • Comfortable talking with new people.
  • Can walk into an organization and professionally introduce yourself.
  • Comfortable making phone calls and follow-up visits.
  • Dependable and organized.
  • Can work independently.
  • Comfortable with measurable goals.
  • Know Bladen or Robeson County.
  • Have reliable transportation.
  • Can use email, a smartphone, and basic computer systems.

Nice To Haves

  • Experience in community outreach, healthcare, behavioral health, human services, social services, customer service, field sales, peer support, care coordination, or provider relations is helpful.

Responsibilities

  • Visit approved healthcare offices, community organizations, agencies, businesses, nonprofits, faith organizations, and referral sources.
  • Conduct professional in-person and door-to-door outreach to approved organizations and community locations.
  • Introduce TSGBH and explain our services.
  • Build relationships with hospitals, DSS, care managers, behavioral-health providers, primary-care offices, probation/reentry programs, shelters, DWI referral sources, and community organizations.
  • Make follow-up calls and emails.
  • Attend approved community events.
  • Help appropriate prospective clients connect with our intake team.
  • Track all outreach, meetings, follow-ups, referral sources, and qualified referrals.
  • Report service gaps, waitlists, unmet needs, and competitor information to leadership.
  • Develop repeat referral relationships, not just one-time contacts.
  • Develop a recurring pipeline of qualified client referrals while following all company, Medicaid, privacy, ethical, and legal requirements.

Benefits

  • Approved mileage reimbursement provided.
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