Community Engagement Coordinator

City of Thornton • Thornton, CO

1d • Onsite

About The Position

Under direction, provides strategic leadership for community engagement efforts supporting Code Compliance, Volunteer Coordination, Community Development Block Grant (CDBG) and related grant programs, homelessness outreach and resource navigation, and other specialized Community Programs initiatives. Additionally, this position works with other departments to design and implement a City-wide community engagement framework.

Requirements

• Bachelor’s degree in Public Administration, Communications, Political Science, Business Administration, Psychology, or a related field is required.
• Three years of progressively responsible experience in community engagement, public administration, communications, nonprofit management, and/or stakeholder relations.
• Experience developing partnerships with nonprofit organizations, community-based organizations, neighborhood groups, or public agencies serving diverse populations.

Nice To Haves

• Bilingual or multilingual communication skills are preferred.
• Experience working in a municipal/government agency and experience managing community advisory groups or cross-sector partnerships are preferred.

Responsibilities

• Provides strategic leadership for community engagement efforts supporting Code Compliance, Volunteer Coordination, Community Development Block Grant (CDBG) and related grant programs, homelessness outreach and resource navigation, and other specialized Community Programs initiatives.
• Develops and maintains collaborative relationships with community members, neighborhood organizations, nonprofit partners, businesses, elected officials, and other governmental agencies to advance the City's strategic priorities.
• Leads public engagement efforts, builds trust through transparent communication, facilitates community participation, and ensures that resident voices are incorporated into City programs, policies, and initiatives.
• Develops and implements a citywide community engagement strategy that advances equitable access to City services, programs, and resources.
• Identifies barriers that prevent residents from accessing City services and develop strategies to reduce or eliminate those barriers.
• Establishes and maintains collaborative partnerships with nonprofit organizations, faith-based organizations, schools, healthcare providers, businesses, neighborhood leaders, and other community stakeholders to expand awareness of City resources.
• Develops targeted outreach strategies for historically underserved, marginalized, and vulnerable populations, including individuals experiencing homelessness, low-income households, seniors, immigrants, refugees, people with disabilities, and other populations facing access barriers.
• Interfaces with city departments to coordinate outreach events to improve resident awareness of and access to City programs, grants, services, and community resources.
• Serves as a key liaison between the City and the community, helping foster inclusive decision-making and meaningful partnerships that improve outcomes for residents.
• Plans, coordinates, and facilitates public meetings, community forums, workshops, and stakeholder engagement events.
• Represents the City at community meetings, neighborhood associations, advisory boards, and public events.
• Evaluates the effectiveness of outreach efforts by measuring participation, service utilization, and community impact.
• Gathers, analyzes, and summarizes community feedback to inform policy recommendations and service delivery improvements.
• Establishes and monitors performance measures related to engagement efforts and community partnerships.
• Develops communication materials including presentations, newsletters, reports, fact sheets, website content, and social media messaging in coordination with the City's Communications team.
• Supports strategic planning efforts through stakeholder engagement and partnership development.
• Assists in identifying grant opportunities and participate in grant implementation requiring community collaboration.
• Responds to constituent inquiries and concerns in a timely, professional, and solution-oriented manner.
• Maintains records of engagement activities and prepares reports for leadership, City Council, boards, and commissions.
• Advises City leadership on emerging community issues, trends, and opportunities to improve service delivery and resident engagement.
• Serves as an internal resource for best practices in community engagement, public participation, and equitable service delivery.
• Works overtime as required.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level