Regional Franchise Manager

Snap-on Inc•Phoenix, AZ

About The Position

The Regional Franchise Manager coordinates the recruitment, selection, and placement of franchisees in an assigned Snap-on region. The role uses an online prospect-processing tool to educate candidates about the franchise opportunity, works with regional management to identify recruiting needs, and develops programs to attract high-quality, diverse candidates. The manager screens and evaluates prospects, facilitates the selection and contracting process, and recommends candidates for further evaluation or for other opportunities when they are not qualified for a franchise. Extensive travel is required, and the manager should live centrally within the region or near a major airport. The position requires a strong work ethic and long hours, including evenings and weekends. The role typically follows up with 20–25 qualified leads per month (250–300 per year). The posting states an average franchise-sales target of 10–12 per quarter, and separately says the goal is 10–12 closed sales per month per region. The manager also teaches and influences others to identify qualified franchise candidates. Covered drivers must operate vehicles safely and in compliance with applicable laws. Drivers must meet the stated age, licensing, testing, driving-record, and English-language requirements.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Franchise sales or Snap-on field sales experience required.
  • Business Manager or equivalent experience required.
  • Management and supervisory skills.
  • Strong planning and organizational skills to schedule, track, and follow up with candidates throughout the process.
  • Networking skills to source candidates through schools, organizations, business networks, associations, advertisements, and other channels.
  • Interviewing skills.
  • Analytical and critical-thinking skills, including assessing candidate fit and evaluating marketing and advertising strategies.
  • Strong relationship-building skills, including communication, listening, empathy, and instructiveness, and the ability to communicate with people at all organizational levels.
  • Strong teamwork skills.
  • Consultative, relationship-based sales skills.
  • Excellent computer skills, including MS Office and database applications.
  • Self-responsibility and accountability.
  • Strong work ethic and willingness to work long hours, including evenings and weekends.
  • Ability to travel extensively.
  • Live centrally within the region or have close proximity to a major airport.
  • Drivers must be at least 18 years old, or at least 21 when driving a DOT-regulated truck.
  • Drivers must hold a valid state driver’s license that they have had for 36 consecutive months before employment.
  • Drivers must meet interstate and intrastate licensing requirements for the vehicle being driven.
  • Drivers must pass initial alcohol and drug tests before hire.
  • Candidates must provide an MVR with no major violations and no more than two minor violations during the three years before hire.
  • Drivers must be able to read, write, and speak English.

Nice To Haves

  • Knowledge of franchise sales programs, operations, and regulations.
  • Snap-on field sales knowledge and experience.
  • Conversational Spanish is a plus; the posting says conversational Spanish is required in some regions and, if not bilingual, training must be completed within the first year.

Responsibilities

  • Find leads and follow up on company-furnished and self-generated leads to interest prospects and guide them through sales screening and contracting.
  • Follow up on all leads and process Requests for Consideration and credit checks.
  • Contact candidates by phone and in person to present the opportunity and maintain follow-up.
  • Explain the franchise program and coordinate regional interviews, testing, and franchisee route rides.
  • Interview and disclose applicants in accordance with SEC regulations, and explain the franchise proposition.
  • Run credit and reference checks.
  • Coordinate interviews and franchisee rides with the region.
  • Coordinate completion of final franchise agreements with Franchise Administration.
  • Ensure compliance with regulations throughout the franchise sales and sign-up process.
  • Work with regional managers, business managers, and regional sales developers to identify, evaluate, and select candidates seeking to purchase or expand a franchise.
  • Follow up with an average of 20–25 qualified leads per month in the region to support franchise sales goals.
  • Influence and teach others to find qualified candidates for franchise opportunities.
  • Develop and implement programs to attract high-quality, diverse candidates.
  • Operate vehicles safely and in accordance with applicable federal, state, and local laws and codes when driving.
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