Regional Field Technician

EquipmentShare•Amarillo, TX

9h•Onsite

About The Position

EquipmentShare is hiring a Regional Field Technician to provide maintenance and repair for a variety of customer- and company-owned heavy equipment, machinery, and aerial lifts. The role is based at a rental facility in the Southwest Region and primarily supports Amarillo, Austin, San Antonio, Dallas, and Houston, Texas. Technicians work on the company’s fleet and use its technology to manage work orders, service intervals, parts, and diagnostic information. The position includes weekly travel to support business needs and, when required, travel to customer job sites for equipment service. Year-round company-provided OEM training is offered. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation for on-call work. This is a safety-sensitive position; employment is contingent on a background check and passing a 10-panel drug screen.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
Ability to travel weekly to support business needs.
Valid driver's license with an acceptable driving record.
Must be at least 21 years old to operate a company vehicle.
Must be able to move, stand, stoop, and bend freely.
Must be able to lift up to 50 pounds at times.
Must pass a 10-panel drug screen as a condition of employment.
Employment is contingent on passing a background check.

Nice To Haves

Trade school certificate preferred.
Experience in field service, maintenance, and repair preferred.
Knowledge of OSHA requirements preferred.

Responsibilities

Practice safe job practices when repairing equipment.
Use laptops, tablets, and company technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed in a timely manner each day.
Assist with pickup and delivery of equipment and parts.
When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
Maintain the service vehicle in a clean and professional manner.
Perform other duties as assigned.

Benefits

Monthly family dinner night, restrictions apply.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, role dependent.
Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.
Overtime pay after working 40 hours.