Regional Field Controller

Sun States Region•West Palm Beach, FL

About The Position

The Regional Field Controller oversees financial, billing, cash management, and reimbursement processes for facilities throughout an assigned region, in accordance with applicable laws and regulations and LCCA standards. The role provides training and ongoing support to Business Office Managers and staff, including support with billing, accounts payable, payroll, and financial software. The position visits assigned facilities at least quarterly to assess business office functions and provide assistance as needed.

Requirements

Associate’s or bachelor’s degree from an accredited college, or equivalent experience.
Two or more years of experience as a Business Office Manager.
Prior supervisory experience.
Excellent verbal and written communication skills.
Willingness and ability to travel.
Knowledge of Business Office procedures and of laws, regulations, and guidelines pertaining to long-term care, particularly billing.
Experience with Medicare and insurance billing and collections.
Ability to make independent decisions when circumstances warrant.
Knowledge of practices, procedures, laws, regulations, and guidelines governing post-acute care facility functions.
Ability to perform in competency areas including patient rights, safety, and sanitation.
Ability to maintain professional working relationships with associates and vendors.
Ability to maintain confidentiality of proprietary and confidential information.
Ability to read, write, speak, and understand English.
Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Ability to concentrate and use reasoning skills and good judgment.
Ability to follow company policies, including harassment and compliance procedures, and adhere to Life Care’s Code of Conduct.

Responsibilities

Oversee regional long-term-care billing and collections.
Provide accounts payable training and support.
Provide payroll training and support.
Assist with the selection, training, and support of Business Office Managers.
Train and support Business Office staff on financial software, including Net Solutions, RFMS, and ADP.
Identify and report issues in Business Office functions and help resolve them.
Visit assigned facilities at least quarterly to assess Business Office functions and assist as needed.
Train Business Office associates on billing processes in accordance with state and federal regulations.
Communicate and work productively as part of an interdisciplinary team.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist in the evacuation of patients.
Maintain dependable, regular attendance.
Follow company policies, maintain confidentiality, and complete mandatory Code of Conduct and other appropriate compliance training.
Plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures for quality financial services.